Tactical Coordinator

Role - Tactical Coordinator
Duration - 12 Months Contract to Hire
Location - Columbia SC
Partial Onsite: Tuesday, Wednesday, Thursday onsite and as needed.

Required Education:

• Bachelor''s degree in Computer Science, Business Management, or other related degree.
• OR 4 years of job related work experience.
• OR 2 years of job related experience plus an associate''s degree in Computer Science, Business Administration, or other related degree.

Required Work Experience:

• 5 years of job related experience in a similarly complex technical organization.

• High-visibility operational delivery team supporting:
  • Commercial releases
  • Weekly implementations
  • Coordination across Mainframe and Distributed systems
• Team members rotate responsibilities weekly, providing exposure to:
  • Release coordination
  • Validation
  • Reporting
  • Audit readiness
• Strong collaboration with:
  • Application Development
  • Validation Services
  • Senior delivery leadership
• Team culture emphasizes:
  • Precision
  • Collaboration
  • Reliability
• Excellent opportunity for exposure to enterprise-scale release management and production stability operations.

Required Technologies:

• ServiceNow
• SharePoint
• M365 Suite
• Copilot

Nice To Have:

• Familiarity with:
  • Mainframe technologies
  • Distributed Systems
  • Database technologies (conceptual understanding only)

Day-to-Day Responsibilities:

• Review new and in-flight requests for application implementations (EIRs).
• Validate required roles, schedules, and data completeness within the EIR system.
• Update ServiceNow with approved change request numbers.
• Ensure alignment between:
  • EIRs
  • Release calendars
  • Audit requirements
• Communicate regularly through Outlook and Teams with:
  • Application Development teams
  • Validation teams
  • Library Management
  • Release stakeholders
• Resolve process gaps, confirm release readiness, and track risks.
• Participate in operational meetings and release coordination discussions.
• Generate coordinated timelines during release cycles and high-volume implementation periods.
• Perform production validation follow-ups and ensure required attestations are completed.
• Support reporting activities for management and audit purposes.
• This is a coordination and operational support role — NOT a coding or engineering position.