Jira Administrator

We are seeking a highly skilled Contract Program Manager to support technical teams by owning and optimizing tools and processes that drive the engineering lifecycle. This role focuses on enabling engineering teams through Jira administration, workflow optimization, automation, and insightful reporting. The position plays a critical role in improving execution, tracking performance, and ensuring efficient delivery aligned with business objectives.

• Jira Administration (projects, workflows, custom fields, permissions, screen schemes)
• Atlassian Tools: Jira, Confluence
• Advanced JQL querying and dashboard creation
• Agile methodologies (Sprint Planning, Backlog Grooming, Tracking)
• SDLC tool integration (Jira + Git automation & traceability)
• Workflow optimization & process improvement
• Dashboarding tools (Jira Dashboards, EazyBI, BI tools)
• KPI tracking (velocity, bug density, cycle time, project health)
• Automation within Jira ecosystem
• Cross-functional stakeholder collaboration

• BS/MS in Computer Science, Information Systems, or equivalent experience
• 6+ years in Technical Program Management, Project Management, or similar role
• Strong experience in software development environments
• Proven ability to manage cross-functional projects independently
• Strong analytical and problem-solving skills
• Excellent communication (written, verbal, and visual)
• Ability to translate business needs into scalable operational processes

• Jira Administration certification or hands-on expertise (preferred)
• Experience with tools like EazyBI or similar reporting platforms
• Experience training teams on Jira best practices
• Experience with process standardization (Sprint, Bug Tracking, Epic Management)