· Develop a deep understanding and empathy for our users (consumers, merchants & operators) and use this knowledge to identify and solve problems
· Conduct, and analyze feedback from stakeholders, market research, customer research, usability testing, and UAT to ensure we’re designing the correct solutions.
· Work with senior management to create and execute on the product roadmap by working across multiple functions.
· Work closely with software engineers to ensure products and releases are launched correctly and on schedule.
· Make creative recommendations to expand product base and vision and suggest ways to track product use and impact on end users.
· Produce and review product requirements documents, wireframes, prototypes and write specifications for new features and changes.
· A Bachelor’s degree in a related field.
· At least 5 years of product management & UX experience.
· Practical experience in managing tech platforms, with a good foundation in Micro service architecture, APIs, and SQL etc.
· At least 2 years in leading product teams
· Experience as a team lead working with other disciplines to identify, scope, and execute critical projects.
· Strong analytical ability and experience making data-based decisions that elevate teams, members, and products.
· Strong communication skills and emotional intelligence.
· A doer who builds trust within teams and creates excitement about the challenges we plan to tackle.
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