Technical Writer (Hybrid Onsite)

Job Title:

Technical Writer (Hybrid Onsite)

Location:

Lansing, MI

Duration:

6 months

Interview Process:

1st round via MS Teams. 2nd round will likely be in-person. Candidates must be available for an in-person interview.

Note:

Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days per week (Wednesdays and Thursdays are current required onsite days).

Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule). If you submit a non-local candidate who needs to relocate, please ensure they are aware this is a short-term position.

Job Description

• Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user's view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.

• Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken.

• Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with agency staff in the development of formats, graphics, and the layout of publications. Assists agency staff in preparing and refining material for speeches and other public presentations. May research product design, capabilities, and compatibility ranges.

• May oversee the writing, editing, publishing, and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing, journalism, or communications work. Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of departmental policies, procedures, and regulations.

Top Skills & Years of Experience

• Minimum 1 year mentoring and working with teams to implement standards for documentation, including the development and delivery of related training materials.

• Minimum 2 years reviewing existing documentation against standards. Documenting and prioritizing identified gaps.

• Minimum 1 year of working with work products and projects with purposeful ADA WCAG2.1AA focus.

• Minimum 1 year of experience working with ADA tools associated with technical writing (e.g. Microsoft accessibility checker, Adobe accessibility checker, etc.)

Recruiter Details:

Name : Ananya at gsksolutions dot com

Contact : Eight three two-Nine nine zero-Two four two seven