Gainsight Architect

Remote • Posted 7 hours ago • Updated 7 hours ago
Full Time
No Travel Required
Remote
Depends on Experience
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Fitment

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Job Details

Skills

  • Gainsight

Summary

Hello All,

Greetings from Rootshell Inc.

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Gainsight Architect for one of our client, Please share your resume with current location & full contact info

Role:Gainsight Architect

Location: Remote

Job Summary

  • Design, architect, and implement end-to-end Gainsight solutions aligned with business objectives and Customer Success strategies.
  • Configure Gainsight modules, including Cockpit, Timeline, Success Plans, Journey Orchestrator, and Customer Success workflows.
  • Develop and maintain customer health scores, scoring models, risk indicators, and customer segmentation strategies.
  • Design product adoption tracking, customer engagement metrics, renewal management, and churn prevention workflows.
  • Build and optimize dashboards, reports, and analytics to provide actionable insights into customer health, retention, and business performance.
  • Design and implement integrations between Gainsight and CRM platforms such as Salesforce, product usage systems, and other enterprise applications.
  • Collaborate with Customer Success, Sales, Product, and IT teams to gather requirements and translate business needs into technical solutions.
  • Lead Gainsight configuration, data management, solution optimization, troubleshooting, and best practices to improve customer experience, adoption, retention, and revenue growth.

 

With regards

Naveen | Talent Acquisition

Rootshell Enterprise Technologies Inc.

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10448483
  • Position Id: 1301-8272-1793825030
  • Posted 7 hours ago

Company Info

About Rootshell Enterprise Technologies Inc.

Founded in 2011, we are an IT consulting and solutions company Headquartered in Santa Clara, California with branch offices in Pennsylvania. We have been serving clients across US, India, Singapore, and Middle East.

Rootshell is highly focused, dedicated and specialized as a consulting company for proving the most incredible experience in Information Technology, Product development and Niche IT skills.

We are headquartered in Silicon Valley and maintain our offshore centre in Hyderabad, India. We understand that technology is not an end in itself for most organizations, and therefore, we endeavour to design solutions that incorporate an organization’s strategic and business objectives. Our client-centric approach helps us in providing outstanding customer service and support.

We specialize in IT Consulting Services and provide end to end staffing of Niche technology skills, and tailor the skill spectrum as per the need of our customers. We enable our customers to transform their business using the power of cloud, analytics, managed services, and digital solutions. Also, we streamline the key business processes by deploying enterprise applications, integrating applications with IT infrastructure, and maintaining them, so that our customers can focus on organizational priorities.

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