IT Support Technician

Description
As an Information Technology (IT) Analyst, you will have the opportunity to work both independently and with a cooperative team on complex projects that may span multiple infrastructure components or applications. You will develop your professional network and leadership skills, assisting in the creation and support of IT Solutions that enable success. Further, you will contribute real value by developing, integrating, and/or supporting in house and purchased applications or infrastructure solutions in order to solve business problems.
Job Duties/Responsibilities may include, but are not limited to:
* Working directly on application / technical problem identification and resolution, including off-shift and weekend support functions
* Participating in integrated testing and user acceptance of application or infrastructure components
* Working with vendors on the integration of purchased application(s) and/or infrastructure
* Designing and implementing processes, or process improvements, to aid in development and support
* Local IT support person - Liaison between the site and Global IT Services
Primary On-Site IT Support: Serve as the dedicated technical resource for the client's facility, providing hands-on support for hardware, software, and network-related issues. Act as the first point of contact for troubleshooting and resolving technical problems, ensuring minimal disruption to daily operations.
Office Relocation Support: Play a key role in the upcoming office move, including:
Planning and executing the setup of new workstations, conference rooms, and shared spaces.
Coordinating and installing basic cabling for network and power connections.
Ensuring seamless connectivity and functionality of IT infrastructure in the new environment.
Collaborating with vendors and internal teams to manage timelines and logistics.
Support for Virtual Reality Innovation Environment: Provide technical assistance to the team managing the VR innovation space, including:
Maintaining and troubleshooting VR hardware and software systems.
Assisting with updates, installations, and configuration of immersive technology platforms.
Supporting demonstrations, testing, and development activities within the VR environment.
Ensuring the environment remains operational and optimized for performance and user experience.
Collaboration & Communication: Work closely with internal stakeholders, external vendors, and cross-functional teams to ensure IT needs are met efficiently. Provide clear documentation and regular updates on progress, issues, and resolutions.
Proactive Maintenance & Monitoring: Conduct routine checks and preventive maintenance to identify potential issues before they impact operations. Monitor system performance and implement improvements as needed.
Skills
Desktop, Windows, Network engineering, Windows 10, Support, Firewall, Troubleshooting, Vmware, System administrator, Active directory, Router, Windows server, Cisco routers, Customer service, Hardware, Technical support, Ccna, Cisco switches, Powershell, 3d printer, virtual reality software
Top Skills Details
Desktop,Windows,Network engineering,Windows 10,Support,Firewall,Troubleshooting,Vmware,System administrator,Active directory,Router,Windows server,Cisco routers,Customer service,Hardware,Technical support
Additional Skills & Qualifications
Required Qualifications:
* Computer-related or Engineering-related four year College or University Degree (or equivalent)
* two years of progressively responsible IT job-related experiences
* Knowledge of the latest technology in programming languages, computing hardware & software and current development processes and tools
* Understanding of basic Network and Server support.
Desired Qualifications:
* IT experience related to programming, integration or infrastructure
* Knowledge and experience with one or more of the following business processes:
1. Engineering
2. Software Development Life Cycle
3. PC Support and security
Job Type & Location
This is a Contract position based out of Rapid City, SD.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Rapid City,SD.
Application Deadline
This position is anticipated to close on Jul 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.