Forward Deployed Engineer

We’re seeking a Forward Deployed Engineer to design, build, and deploy impactful solutions using the Axero platform. In this role, you’ll bridge business needs with innovative technical solutions, translating real-world customer challenges into working software and delivering meaningful results for our clients.

Who we are: 

• At Axero, we built a modern, employee-centric intranet that unifies teams and accelerates growth. Our product connects people, conversations, tasks, and documents to bring rhythm to the digital workplaces of our clients, who are some of the world’s most innovative employee-centric organizations, including Toyota, Johns Hopkins University, and Benjamin Moore
• We work with clients to expand the value of communication, knowledge management, and collaboration into new areas
• We build long-lasting relationships with our clients and our employees, built on integrity, excellence, transparency, and trust
• We encourage entrepreneurial mindsets and independent decision-making - our team is not afraid to fail fast in order to innovate and push our product to new limits
• We are headquartered in New York City but are a 100% remote, global team that works across 7 countries

What you’ll do:

• Take ownership of designing and building end-to-end solutions based on customer pain points and requirements, as well as deploying and maintaining them in production-ready environments
• Serve as a technical partner to customers and internal stakeholders to design optimize solution
• Leverage AI-first development practices with Claude Code or Cursor to:
• Design and build functionality using HTML, Alpine.js, TypeScript, Lua, and REST APIs and automate workflows 
• Develop integrations with enterprise systems and third-party services
• Build custom components, workflows, and extensions within the Axero platform
• Accelerate development and automate workflows
• Coordinate scalable AI-assisted development tools for manual tasks like documentation, change requests, testing, and automation
• Collaborate closely with the CEO and Head of Technical Strategy on strategic initiatives and platform improvements

What you’ll need:

• 2–3+ years of professional software engineering experience
• Experience with technical decisions around architecture, security, scalability, and user experience
• Strong full-stack development mindset and experience building real applications
• Experience working with HTML, JavaScript/TypeScript, and modern web technologies
• Comfort working with REST APIs and external integrations
• Experience using Git and GitHub for version control
• Comfortable using AI-powered development tools (Claude Code, Cursor, etc.) effectively
• Comfort working with CLI commands and developer tooling
• Ability to translate customer requirements into working technical implementations
• Good eye for design, usability, and user experience
• Strong communication skills and ability to explain technical solutions clearly
• Comfortable working in a fast-paced environment and presenting solutions to customers
• Basic security knowledge including secure API practices, secure coding principles, safely using external libraries and dependencies, OWASP best practices, SOC 2 security expectations 

You’ll have done a mix of these:

• Translated business needs or customer problems into working technical solutions
• Built or integrated systems using REST APIs
• Debugged browser-side issues using developer tools and improved UI performance
• Built full-stack solutions that deliver real value to users
• Delivered projects in collaboration with technical and non-technical stakeholders

Extra credit for you

• You have used AlpineJS and/or Lua in real-world client applications
• Familiarity with SAML, SCIM, or enterprise SSO
• Experience building enterprise SaaS integrations
• Experience creating reusable UI components or developer tooling
• Experience working with AI-assisted engineering workflows
• You have worked in employee engagement, internal communication, or intranet platforms
• You have contributed to internal libraries or created reusable development patterns
• Spanish language proficiency is a plus

Reports to: CEO

Target Start Date: Immediate

Salary Range: $80,000 - $125,000

What we offer:

• We want you to stay happy, focused, and creative so make use of our flexible and unlimited PTO plan when you need to recharge
• You’ll enjoy coverage across our medical, dental, and vision plan offerings
• Invest in your future and build your personal wealth by investing in our 401(k) plan with company matching contribution

Company Description:

Axero is the leading provider of social intranet software for businesses of all sizes.  We are an established, privately-held, and funded, profitable software (SaaS) firm with clients, partners, and team members across the globe. We are at the forefront of enabling collaboration and driving productivity for employees everywhere. Our product, Communifire, is a central, instantly searchable hub for your teams, conversations, and documents.