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Salesforce QA Tester

Frederick, MD, US • Posted 3 hours ago • Updated 3 hours ago

Contract Corp To Corp

Contract W2

On-site

Cliff Services Inc

Fitment

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Job Details

Skills

Jira
Salesforce
Salesforce Sales Cloud QA Testing
CTI / Telephony Integration Testing
qa automation

Summary

Job Title Salesforce QA Tester

Location:Frederick, MD Onsite 5 days a week
Duration: 6 months

Role Descriptions: Job Title Salesforce QA Tester (Sales Cloud CTI)Role OverviewWe are looking for a detail-oriented QA professional with strong experience in testing Salesforce Sales Cloud implementations and CTI (Computer Telephony Integration) solutions. The ideal candidate will ensure quality and reliability across Salesforce configurations| integrations| and customizations.Key ResponsibilitiesTesting Quality AssuranceoDevelop and execute test plans| test cases| and test scripts for Salesforce Sales Cloud features and CTI integrations.oPerform functional| regression| integration| and UAT testing.oValidate workflows| automation| and security settings within Salesforce.oTest CTI functionality including call routing| screen pops| and softphone integration.Defect ManagementoIdentify| document| and track defects using tools like Jira or similar.oCollaborate with developers and admins to resolve issues promptly.Business Process ValidationoEnsure Salesforce configurations align with business requirements.oValidate data integrity and system performance post-deployment.Documentation ReportingoMaintain detailed test documentation and provide regular QA status reports.oCreate and update test cases for new features and enhancements.Required Skills QualificationsTechnical Skillso3 years of QA experience with Salesforce Sales Cloud.oHands-on experience testing CTI integrations oFamiliarity with Salesforce declarative features and data model.oExperience with QA Automation tools is a plus.Soft SkillsoStrong analytical and problem-solving skills.oExcellent communication and documentation abilities.Certifications (Preferred)oSalesforce Administrator or Sales Cloud Consultant.
Essential Skills: Salesforce QA

Skills: Salesforce
Experience Required: 8-10

Top 3 Required Skills:
Salesforce Sales Cloud QA Testing
CTI / Telephony Integration Testing (call routing, screen pops, softphone)
Functional, Integration, and UAT Testing in Salesforce
Top 3 Preferred Skills:
Jira or similar defect tracking tools
Salesforce declarative features & data model knowledge
QA Automation tools (nice to have)
Education Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (preferred)
Years of Experience: 3+ years of QA experience with Salesforce Sales Clou

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91140876
Position Id: 2026-248
Posted 3 hours ago

Company Info

About Cliff Services Inc

Cliff Services Inc. is an IT services and consulting company into planning and implementing cutting-edge IT business solutions and services for various business problems, in retail, healthcare, finance, education, food and various other industries. With our vast technology and industry expertise we provide scalable business solutions and assist our clients in achieving their business objectives with the use of technology.

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