Voice Engineer- onsite

Duration:
12 Month Contract

Position Overview:
This role involves designing, deploying, and supporting advanced voice and systems solutions across a global UC platform. The ideal candidate will bring deep technical expertise in SIP-based technologies, voice applications, and systems architecture along with a collaborative spirit and leadership mindset to mentor and support fellow engineers.

Principal Responsibilities
Design and implement new UC solutions based on evolving business needs
Collaborate with internal teams and external partners to resolve systemic issues
Analyze infrastructure utilization and recommend scalable design improvements
Provide architectural guidance for both system and network components
Troubleshoot and deploy voice applications including call center platforms and virtual agents Additional Functions
Participate in internal meetings and cross-functional discussions
Engage in ongoing professional development
Perform other role-related duties as assigned by management Technical Skills
Deep understanding of voice protocols and applications such as SIP, RTP, SDP, and TLS
Strong Linux expertise, including scripting and tools like grep, awk, tcpdump, vmstat
Extensive experience with Web Services: REST and SOAP
Solid problem-solving and critical thinking abilities
Working knowledge of web protocols such as HTTPS, DNS, SAML
Familiarity with LAN/WAN technologies: Ethernet, VLANs, Routing
Proficient in using packet analyzers for diagnostics and troubleshooting Professional Skills
Proven ability to lead projects with minimal oversight
Strong judgment and solution-oriented mindset in dynamic environments
Excellent communication across documentation, incident reporting, and technical discussions
Team-oriented with a calm, professional demeanor even under pressure

Experience & Education
Bachelor s degree in Computer Information Systems, Computer Science, or related field or equivalent work experience
5+ years of telecom experience in VoIP Systems Engineering
Demonstrated expertise in network and system design