Job#: 3038172 Job Description: ServiceNow Hardware Asset Management (HAM)
Location: Remote
Role Overview
We are seeking a skilled Software Engineer with recent, hands-on implementation experience in ServiceNow Hardware Asset Management (HAM), specifically on the Yokohama release. This role is central to optimizing our hardware asset lifecycle processes and ensuring seamless integration across enterprise systems. The ideal candidate will possess deep technical expertise and a proactive approach to delivering scalable ServiceNow solutions.
Key Responsibilities
- Lead and support ServiceNow HAM implementation efforts, including configuration, customization, and deployment on the Yokohama release.
- Design and develop HAM workflows, business rules, and integrations to support hardware lifecycle management.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Ensure data accuracy and compliance across the CMDB and HAM modules.
- Troubleshoot and resolve issues related to HAM functionality, performance, and integrations.
- Stay current with ServiceNow platform enhancements, particularly those in the Yokohama release.
- Provide documentation, training, and support to end users and technical teams.
Required Qualifications
Education: A Bachelor's degree in Computer Science, Information Systems, or a related field is required.
Experience: This position requires 10+ years of ServiceNow development experience, with a strong focus on Hardware Asset Management. A proven track record of recent HAM implementation on the Yokohama release is necessary.
Technical Skills: Proficiency in JavaScript, Glide API, and ServiceNow scripting is required. Experience with CMDB, Discovery, and integration with third-party asset tools is also necessary. A strong understanding of ITIL processes and asset lifecycle management is expected. A ServiceNow Certified System Administrator certification is required.
Preferred Qualifications
- Experience with Agile/Scrum methodologies.
- Familiarity with ServiceNow Flow Designer and IntegrationHub.
- Knowledge of software asset management (SAM) and IT operations.
- A ServiceNow HAM certification is strongly preferred.
- Strong communication and stakeholder engagement skills.
- Ability to work independently and manage multiple priorities.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
Never miss an opportunity! Create an alert based on the job you applied for.