Observability Analyst seat with a real path into SRE
This Jobot Job is hosted by: Mitch Hagen
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $90,000 - $105,000 per year
A bit about us:
We're an established financial services firm headquartered in DFW, with decades of history and a mission-driven client base. Our technology organization supports advisors, clients, and internal teams across the country. It's a stable, people-first culture where long tenure is common and good work gets noticed.
Why join us?
This is a ground-floor seat in a growing Observability practice, so your dashboards, KPIs, and processes become the standard instead of something you inherit. The role is built as a stepping stone into Site Reliability or Automation Engineering, with structured guidance and peer review along the way. You'll work across support, engineering, architecture, and leadership, so your analysis drives real decisions. You get the stability of an established company and the energy of a team that's still building.
Job Details
The Senior Operations Analyst turns operational data into insight about service health. You'll connect logs, alerts, monitoring signals, incidents, and support cases to find patterns, reduce noise, and surface reliability risk before it turns into an outage.
What you'll do:
Analyze log, alert, and monitoring data in Azure Monitor and Grafana to find recurring issues, anomalies, noise, and coverage gaps
Design and maintain dashboards, scorecards, and recurring reports for technical teams and leadership
Support incident triage, coordination, communications, timelines, root cause analysis, and post-incident reviews, and track MTTR, severity, and recurrence
Track SLIs, SLOs, and error budget burn, and tie reliability trends back to incidents, bugs, and support cases
Correlate defects and support work items with operational data to sharpen prioritization
Write telemetry queries, update runbooks, validate alerts, and build approved scripts and automations that cut manual effort
Turn loosely defined requirements into structured analysis and clear recommendations
What you bring:
4+ years in IT operations, monitoring and alerting, incident management, systems administration, or operational analysis and reporting
Hands-on incident management experience (triage, RCA, post-incident reviews)
Experience with Azure Monitor and Grafana or similar observability tools
Comfort writing queries (KQL or SQL) and an interest in scripting and automation
Clear communication with technical and non-technical audiences
Pluses: ITIL, Microsoft, or CompTIA certs; PowerShell or Python; Agile; financial services experience; a bachelor's in IT, CS, or analytics
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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- Dice Id: 91113390
- Position Id: 304648346
- Posted 17 hours ago
