MDM Administrator
New York, NY, US • Posted 3 hours ago • Updated 3 hours ago
CDW Amplified Services
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Job Details
Skills
- User Experience
- Technical Support
- Collaboration
- Continuous Improvement
- Microsoft
- Patch Management
- OS X
- Microsoft Windows
- Management
- Scripting
- Bash
- Windows PowerShell
- Regulatory Compliance
- SaaS
- Documentation
- Software Packaging
- Mobile Device Management
- Master Data Management
- DICE
Summary
CDW Contract Coworker opportunity, Contract to Hire
Remote, however, seeking someone local to New York City / Manhattan for occasional onsite meetings
CDW is seeking a skilled MDM Administrator to support and manage the endpoint environment across macOS and Windows platforms. This role is ideal for a hands-on technical professional who can keep the lights on day-to-day while also contributing to ongoing improvements in device management, security, and end-user experience.
Key Responsibilities
- Administer and support Mobile Device Management (MDM) platforms including Jamf, Microsoft Intune, and Automox.
- Manage device lifecycle activities such as enrollment, configuration, compliance, patching, and decommissioning.
- Package, deploy, and maintain applications for macOS and Windows environments.
- Handle end-user support tickets related to device issues, application installs, access, and compliance.
- Monitor device health, security posture, and patch levels; remediate issues proactively.
- Collaborate with IT and Security teams to enforce policies, improve automation, and enhance endpoint standards.
- Document processes and contribute to continuous improvement of MDM operations.
Required Qualifications
- Hands-on experience administering Jamf (Jamf Pro preferred).
- Strong working knowledge of Microsoft Intune for Windows and device compliance.
- Experience with Automox or similar patch management tools.
- Solid understanding of macOS and Windows endpoint management.
- Experience packaging applications and deploying updates via MDM tools.
- Comfortable working ticket queues and supporting end users in a fast-paced environment.
Preferred Qualifications
- Scripting experience (Bash, PowerShell, or similar).
- Familiarity with zero-touch deployment, device compliance frameworks, and security baselines.
- Experience working in SaaS or high-growth environments.
- Strong troubleshooting and documentation skills.
What Success Looks Like
- Endpoints are compliant, secure, and reliably patched.
- Tickets are handled efficiently with a high level of user satisfaction.
- Application packaging and deployments are smooth, repeatable, and well-documented.
- The MDM environment is stable, scalable, and continuously improving.
Submit your resume for consideration and to schedule an interview soon!
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- Dice Id: infogrup
- Position Id: 22025
- Posted 3 hours ago
Company Info
At CDW Amplified Services, we use our deep technical insights, local market knowledge, and rock-solid relationships and reputation to create exceptional business outcomes for people and companies every day. We are locally based, with global partnerships to deliver the industry's top technical solutions and talent to every one of our clients. Our clients, contractors, partners, and employees choose CDW Amplified Services because we tackle the tough problems, and we care about people while we do it. Our clients range from large global businesses to medium-sized firms that use technology as a competitive advantage and are seeking the best people and processes to execute their vision. The reason we win is that our people are relentlessly committed to our client's vision and business success. The reason that our people are so relentless is that we are equally fanatical about their talent, their success, and their well-being.
If you would like to learn more, join our team or explore how CDW Amplified Services can benefit your business, please reach out today!!
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