End User Computing (EUC) Lead / Manager

Role         ::         Sr. EUC Engineer

Location ::          San Jose, CA

Type        ::          Fulltime

Job Description

Must Have Technical/Functional Skills

•                          End User Computing (EUC) Lead / Manager

•                          End User Computing, Workplace Engineering, or Infrastructure Architecture

•                          Strong expertise in: 

·                  Endpoint management (Intune, SCCM, Jamf)

·                  VDI/DaaS platforms (Azure Virtual Desktop, Citrix, VMware Horizon)

·                  Identity integration (Azure AD / Entra ID)

•                          Proven experience leading enterprise-scale EUC transformation programs

Roles & Responsibilities

•                            Define and own the enterprise EUC architecture roadmap spanning endpoint management, virtual desktops, mobility, collaboration, and digital experience.

•                            Lead modernization initiatives across Windows, macOS, mobile platforms, and virtual desktop environments (VDI/DaaS).

•                            Establish architecture principles for secure, scalable, and user-centric workplace computing aligned with enterprise IT strategy.

•                            Drive alignment with Identity, Security, Network, and Cloud architectures to ensure cohesive end-to-end user experience.

Modern Workplace Transformation

•                          Lead transformation programs such as: 

·                  Device lifecycle modernization (Autopilot / zero-touch provisioning)

·                  UEM migration (e.g., SCCM → Intune / modern management)

·                  VDI/DaaS optimization (e.g., Azure Virtual Desktop, Citrix, VMware Horizon)

•                          Enable hybrid work capabilities with seamless, secure, and high-performance user access from any location.

•                          Drive digital employee experience (DEX) improvements through analytics, telemetry, and automation.

Platform Engineering & Endpoint Management

•                          Architect and govern endpoint platforms including: 

·                  Microsoft Intune / Endpoint Manager

·                  SCCM / Configuration Manager (co-management scenarios)

·                  Jamf or macOS management platforms

•                          Define standards for: 

·                  OS builds and patch management

·                  Application packaging and deployment

·                  Device compliance and configuration baselines

•                          Enable automation through PowerShell, Graph API, and orchestration frameworks.

Identity, Security & Compliance Integration

•                          Partner with security and identity teams to embed: 

·                  Zero Trust principles

·                  Conditional Access and device posture enforcement

·                  Endpoint security (Defen der, EDR/XDR integration)

•                          Ensure EUC platforms comply with enterprise security, regulatory, and data protection policies.

•                          Drive integration with IAM platforms (Azure AD / Entra ID, MFA, SSO).

Application Delivery & User Experience

•                          Architect application delivery models including: 

·                  Native install, virtualized apps, and cloud-based SaaS delivery

•                          Optimize application performance and user experience across physical and virtual environments.

•                          Lead self-service enablement via modern catalogs and automation.

Operational Excellence & Governance

•                          Define EUC operating model, governance frameworks, and service standards.

•                          Establish KPIs for: 

·                  Device health

·                  User experience

·                  Patch compliance

·                  Service performance

•                          Drive continuous improvement, automation, and cost optimization across EUC services.

Stakeholder Engagement & Leadership

•                          Partner with Infrastructure, Security, Service Desk, and Business units to align EUC strategy with organizational goals.

•                          Translate technical architecture into business value and measurable outcomes.

•                          Mentor engineers and lead design reviews, technical standards, and best practices.

•                          Communicate risks, dependencies, and roadmap progress to leadership.

•                          Deep understanding of: 

·                  Modern device management and co-management models

·                  OS lifecycle management, patching, and compliance

·                  Digital workplace and user experience optimization