Technical Implementation Lead

job summary:

The Technical Implementations Lead will actively engage with customers and collaborate with key internal teams (e.g., core development, product management, solution architecture, support) to drive improvements in the performance, scalability, durability, and security of custom solutions. In this role, you will support the professional services team and oversee technical solution delivery.

location: Telecommute

job type: Contract to Perm

salary: $45 - 60 per hour

work hours: 9am to 5pm

education: Bachelors



responsibilities:

Responsibilities:

• Collaborate with customers to support their implementation projects within the scope of Smile Digital Health's products and services. This includes configuring the Smile platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance.
• Develop expertise in Smile's core technologies and standards, such as HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON, and XML, while working closely with other subject matter experts as needed.
• Effectively manage priorities by balancing concurrent projects and escalating requests to leadership when necessary.
• Stay current with industry trends and best practices to help guide our clients' initiatives and ensure they're aligned with the latest advancements.
• Collaborate regularly with Smile Digital Health's customer-facing teams (Implementations, Service, Account Managers) to drive the profitability of professional services engagements.
• Serve as a resource for technical support analysts, assisting in their development and troubleshooting processes.
• Participate in the on-call support rotation for after-hours assistance as needed.
• Support the development and evaluation of RFIs and RFPs to help secure new business.
• Ensure accurate and timely reporting of all working hours in NetSuite, maximizing billable time and fully utilizing the project management features in NetSuite.

qualifications:

Requirements:

5+ years of professional experience in Java and JavaScript development.

Proven expertise in Spring, REST, SQL, and Git.

3+ years of experience in designing, developing, and delivering software solutions independently and as part of a collaborative team.

Strong interpersonal skills with a demonstrated ability to work effectively with clients and team.

Excellent analytical and problem-solving abilities with a keen ability to recognize issues and provide effective solutions.

Highly organized and adaptable in prioritizing tasks; success in this role requires comfort in managing a broad range of high-level issues rather than a specific task list.

Exceptional communication skills, both written and oral - confident in leading meetings, documenting ideas, and persuading others.

Preferred requirements:

Knowledge in healthcare open standards (one or many): HL7 v2, FHIR, CCDA

Experience with Kafka, ActiveMQ or other MQ systems, MongoDB, and Docker, and Kubernetes.

Experience in Python and JavaScript.

Healthcare system experience.

Experience with cloud development (AWS, Azure, etc.).

Experience with Agile, Scrum, Waterfall and iterative methodologies.

Successful completion of an undergraduate degree in Health Informatics, Computer Science, Engineering or related fields.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.