Senior Sitecore Platform Manager (46780)

Senior Sitecore Platform Manager | 467809
DETAILS
Location: Dallas, TX 75231 (onsite 1-2 days per week) OR 100% Remote (for non-local candidates with occasional travel to Dallas, TX as needed)
Position Type: 6M C2H
Hourly / Salary: to $140K+ (based on experience)

JOB SUMMARY
Vaco is currently seeking a Senior Sitecore Platform Manager for a 6M C2H opportunity that is located in Dallas, TX 75231.  The Senior Sitecore Platform Manager will contribute to the design of vision, strategy, and roadmap for platform across the enterprise and will ensure the platform ecosystems supports business objectives through effective prioritization, stakeholder alignment, and structured change management.

• Partner with Business Leads / Technology Leadership – Translating Business Needs into Prioritized Product Initiatives
• Primary Liaison Between Stakeholders / Technical Teams – Ensuring Clarity on Goals / Priorities / Impacts
• Maintain Transparent / Prioritized Backlog of Enhancements / Business Needs – Aligning Backlog Priorities with Strategic Outcomes / Available Budget
• Lead Change Management / Adoption Activities for New Salesforce Features / Process / Releases – Gathering Feedback from Business Stakeholders to Inform Ongoing Platform Improvements / Roadmap Adjustments
• Develop Communication / Training / Rollout Plans – Delivering User Adoption / Business Readiness | Facilitating Requirements for Workshop / Collaborate with BAs to Ensure Clarity of User Stories / Acceptance Criteria
• Define / Track KPIs – Measuring Platform Adoption / Business Value / User Satisfaction
• Facilitate Governance Process for Request Intake / Prioritization / Platform Change Approvals – Partnering with IT Governance / Data Management / Security Teams to Maintain Compliance / Operational Excellence

 
About the Project: The Senior Platform Manager is a newly created role that will own the Sitecore platform by defining the Sitecore product vision, multi-year roadmap, and prioritized backlog. The Senior Platform Manager will be leading the active migration from Azure-hosted Sitecore to Sitecore Cloud (XM Cloud / SitecoreAI), unlocking advanced AI-driven personalization, real-time content adaptation, dynamic recommendations, and hyper-relevant user experiences at scale.  The Senior Platform Manager will partner with the business product owner, translate stakeholder needs into clear technical requirements and user stories, bridge business and development teams by explaining native Sitecore capabilities vs. custom work, drive change management and adoption, and establish KPIs/ROIs to measure platform success.  The Senior Platform Manager is a strategic role requiring solid Sitecore knowledge (features / limitations / configuration), strong translation skills, and no deep coding needed.
 
JOB REQUIREMENTS

• Platform Management (5+ years) – Product / Platform Management within Enterprise CMS / Digital Experience Platforms / Web Content Solutions
• Sitecore CMS (hands-on expertise | 3+ years) – Core Sitecore Features / Capabilities / Configuration Options / Native Strengths / Limitations / Common Integration Patterns (deep familiarity)
• Sitecore Modern Platform – Sitecore XM Cloud / Sitecore AI Features / Sitecore Personalize | Related Sitecore XP / XM Modules
• Product Vision / Roadmapping – Defining Product Vision / Multi-Year Roadmaps / Prioritized for Digital Platform Aligned to Business Objectives
• Requirement / Backlog Management – Requirement Facilitation / Business Analysis | Prioritize / Groom Backlogs
• Requirement Translation – Translating Complex Business Requirements into Clear / Actionable Technical Requirements / User Stories / Acceptance Criteria for Development Team
• Sitecore Cloud Migration – Leading / Significantly Contributing to Sitecore Cloud Migrations (OnPrem / Azure PaaS to Sitecore XM Cloud / Sitecore SaaS Offerings
• Personalization / AI in CMS – Leading Personalization Initiatives and/or Leveraging AI-driven Capabilities within a CMS / Digital Experience Platform
• Change Management / Adoption (solid understanding) – Change Management Principles / Stakeholder Engagement / User Adoption Strategies / Communication Planning / Training/Rollout Approaches for Platform Enhancements
• Performance Metrics / Reporting – Define / Track / Report KPIs and/or Success Metrics that Demonstrate Platform Adoption / Business Value / ROI / User Satisfaction
• Cross-Functional Collaboration – Partnering with Development / Architecture / Security / Governance Teams | Ensuring Platform Changes Maintain Compliance / Security / Operational Excellence

 
PREFERRED (not required)

• Large-Scale Personalization Programs – Involvement in Large-Scale Personalization Programs and/or AI-Enhanced Digital Experiences within a CMS
• Certifications – Sitecore Certified Product Owner, Sitecore XP/XM Cloud Certifications, Certified SCRUM Product Owner (CSPO), etc.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.