Technical Support Engineer

Chicago, IL, US • Posted 4 hours ago • Updated 4 hours ago

Contract W2

Travel Required

On-site

$50 - $55/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Cloud Computing
Command-line Interface
Continuous Integration
Debugging
Computer Networking
Communication
Database
Linux
Grafana
Continuous Delivery
Conflict Resolution
Technical Support
Physical Layer
Python
Scripting
SQL
Problem Solving
Unix
Splunk

Summary

Role : Technical Support Engineer (L1)

Location: Chicago, IL (Onsite)

Required Skills & Qualifications-

Strong Python coding skills (ability to read, run, and debug scripts)

Experience in L1 technical or application support

Ability to troubleshoot issues using logs, scripts, and basic system tools

Understanding of Linux/Unix environments and command-line usage

Basic knowledge of networking, databases, or cloud platforms is a plus

Strong problem-solving and communication skills

Willingness to work in shifts/on-call rotation if required

Nice to Have-

Exposure to monitoring tools (Splunk, Grafana, Prometheus, CloudWatch, etc.)

Familiarity with CI/CD or automation scripts

Basic SQL knowledge for data checks

Experience supporting production systems

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91008924
Position Id: 8889403
Posted 4 hours ago

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Technical Support Engineer

Dice Job Match Score™

Job Details

Skills

Summary

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