IT Support Lead - II

Aptask Global Workforce (AGW) is seeking an IT Support Lead - II for an Onsite position with a 5+ month contract located in Foster City, CA.

This role will support a leading biopharmaceutical company by developing and executing test plans for eProcurement functionalities. The ideal candidate will coordinate functional, integration, and user acceptance testing (UAT), validate catalog setups, and manage defects in collaboration with IT and vendors on platforms like SAP S4 and Ariba.

Responsibilities:

• Develop and maintain test plans, test cases, and scripts for eProcurement functionalities
• Coordinate and execute functional, integration, and user acceptance testing (UAT)
• Validate catalog setup, pricing accuracy, and supplier onboarding workflows
• Identify, document, and track defects using appropriate tools
• Work with IT and vendors to resolve issues and retest fixes promptly
• Maintain detailed documentation of testing processes and outcomes
• Provide regular status updates and test results to stakeholders
• Act as a liaison between Procurement, IT, and other relevant teams during testing phases
• Communicate changes in templates, onboarding processes, and testing protocols
• Recommend enhancements to testing methodologies and catalog management processes
• Ensure compliance with best practices and quality assurance standards

Requirements:

• B.S. / B.A. degree in Business or other related degree programs
• Strong understanding of eProcurement platforms and catalog management, including platforms like SAP S4, Ariba, OpenText VIM, etc
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Familiarity with testing tools and defect tracking systems
• Ability to identify issues, analyze root causes, and propose solutions
• Detail-oriented with a focus on data accuracy and process integrity
• Ability to manage multiple priorities and meet deadlines
• Knowledge of project management principles and best practices
• Strong interpersonal skills to work effectively with cross-functional teams
• Clear and concise written and verbal communication
• Acute attention to detail and an analytical acumen
• Strong interpersonal and customer service skills

Pay range: Up to$55.39 per Hour

Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Aptask Global Workforce (AGW)

ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery.

Benefits of working with ApTask Global Workforce include:

• Medical
• Dental
• Vision
• Sick Pay (for applicable states/municipalities)

Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ;br>
ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.