ServiceNow Business Analyst

ServiceNow Business Analyst
Work Type: Full Time
Location: Remote
Job Description: We are looking for a ServiceNow Business Analyst who is excited to grow with us on an Agile team supporting a variety of applications.
What You ll Do

• Participates in the development of functional business requirements and helps users assess relative priorities for both business process and technology solutions.
• Understands business processes and priorities. Evaluates alternative business process and technology solutions and participates in making technology recommendations to enhance business operations.
• Develops business and system requirements, functional designs, process flows, and test plans.
• Conducts system testing and facilitates user acceptance testing.
• Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups.
• Develops working knowledge of the client s industry and uses this information to support continuous improvement initiatives.
• Interfaces with the application development team to validate test results for new applications verifying that they meet the requirements of their business group.

Qualifications:

• Current DHS EOD preferred/Ability to receive DHS EOD Required.
• ship required.
• Bachelor s Degree
• 3+ years of business analysis experience
• Must possess strong verbal and written communication experience.
• Ability to work in a high-speed delivery focused environment.
• Ability to work in a fully remote environment and maintain delivery tempo.
• Experience working on an Agile team.
• Experience with Jira and user story creation.
• Possess a ServiceNow Certification
• Ability to understand business processes and translate into technical specifications.
• Solid problem solving and analytical skills.
• Client?focused approach with outstanding interpersonal skills
• Working knowledge of system development life cycle concepts

Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation and Benefits
Salary Range: $55,000-$65,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)
Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron s benefits programs.
Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.