Power Platform Lead

Notes: Person must be from Banking, Lending background. The right person will have worked across and have deep understanding in all 3 - Power Automate, Power Apps and Copilot Studio. This role will benefit from someone like a Tech Lead.

Position Summary:
The resource has a responsibility to build and scale automation across the enterprise. They will use multiple technologies with primary focus on the Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio) to develop intelligent workflows and agentic solutions. They will also partner with other teams to identify and execute targets for consolidation from other automation and machine-to-machine platforms into the Power Platform stack. As this is a senior role, it may require work for multiple knowledge areas or systems that are more complex and will require strong collaboration across multiple team members in various functional areas. This role will also be responsible for leading and facilitating requirements sessions. A successful candidate will have experience in business process automation and robotic process automation across multiple platforms, and should have experience in solving highly complex business problems with software solutions and facilitating collaboration and alignment across all levels of the organization. The candidate shows initiative and exceptional communication skills, with a desire and mindset for growth and self-improvement. 

Primary Responsibilities:
o Business Process Automation 
▪ Design, build, and deploy low-code automation solutions using Power Automate, Power Apps, and Copilot Studio. 
▪ Migrate legacy Automation Anywhere bots to Power Platform-based workflows. 
▪ Integrate Power Platform solutions with Teams, Azure services, Dataverse, SharePoint, and external APIs. 
▪ Follow Application Lifecycle Management (ALM) best practices: environment strategy, CI/CD pipelines, solution packaging, and source control. 
▪ Implement governance and security standards including Data Loss Prevention (DLP), Role Based Access Control (RBAC), auditing, and change control. 
▪ Optimize solution performance and reliability via monitoring, logging, and error handling. 
▪ Provide end-user training, documentation, and ongoing support. 
▪ Mentor junior builders and contribute to templates, patterns, and reusable components. 
▪ Establish and maintain repositories and knowledge bases for the storing, organization and sharing of all levels of system documentation. 
o Stakeholder and Vendor Management 
▪ Work closely with internal teams to ensure solutions meet business expectations. 
▪ Negotiate trade-offs with business leadership to get work completed within acceptable timelines, risks and resources. 
▪ Coordinate with third-party vendors for issue resolution, upgrades, and feature deployments. 
▪ Write RFP proposals for the solicitation of new vendor products or contract service support. 
▪ Negotiate priorities and ensure service-level agreements are met. 

o Optimizing System & Data Architecture 
▪ Provide advanced troubleshooting, root cause analysis, and production support. 
▪ Monitor system performance and ensure enhancements improve efficiency and/or reliability. 
▪ Recommend best practices, process automation, and system governance improvements. 
▪ Work with Solution and Data Architects and Tech Leads to design scalable solutions. o Risk Assessment & Impact Analysis 
▪ Manage risks, dependencies, and change requests throughout the project lifecycle. 
▪ Manage collaboration and dependencies across multiple efforts impacting the same systems.

Education • Bachelor’s degree in Information Technology, Computer Science, Management Information Systems or equivalent. 

Experience 
• 10+ experience delivering enterprise-grade business process/robotic process automation solutions. 
• Deep experience in Power Automate (cloud/RPA), Power Apps (canvas/model-driven), Copilot Studio. 
• Experience building agentic solutions via Copilot Studio or Azure OpenAI. 
• Experience in “vibe-coding” platforms like GitHub Copilot, Replit, etc. 
• Strong integration skills with Azure Functions, APIs, SQL/Dataverse, SharePoint, Teams. 
• Understanding of ALM, CI/CD, and deployment pipelines (GitHub, Azure DevOps). 
• Experience integrating with external cloud platforms like Box and Salesforce 
• Solid grasp of governance, security, and compliance in a Microsoft ecosystem. 
• Excellent stakeholder communication and problem-solving. 
• Pro-code experience strongly preferred but low-code citizen development experience also valuable. 
• (Senior) Pro-code development experience (e.g., C#, JavaScript, Python) strongly preferred for building custom connectors, extending Power Platform capabilities, and handling complex integrations. 
• (Senior) Ability to lead architecture, solution design, and mentor team members. 
• Experience in financial services preferred 

o Certifications 
• Microsoft Certified: Power Platform Developer Associate required 
• Microsoft Certified: Power Platform Solution Architect Expert preffered
• Microsoft Certified: Power Platform Functional Consultant Associate preferred 
• Microsoft Certified: Azure Fundamentals (AZ-900) required 
• Microsoft Certified: Azure Developer Associate (AZ-204) preferred 
• Automation Anywhere Certified Advanced RPA Professional (nice-to-have for migration work) preferred.