Salesforce Business Analyst- Remote

Job Title: Salesforce Business Analyst

Location: 100% remote role
Employment Type: Contract

Job Summary

We are seeking an experienced Salesforce Business Analyst to drive requirements gathering, solution design, and delivery for Salesforce initiatives. The ideal candidate will have strong client-facing experience, a proven track record leading business analysts, and expertise in Agile delivery environments. Experience with Salesforce Health Cloud is highly desirable.

Key Responsibilities

• Serve as the primary functional lead and client-facing point of contact for Salesforce projects.
• Lead discovery workshops and structured requirements-gathering sessions with business stakeholders.
• Translate business requirements into detailed, well-structured user stories and acceptance criteria.
• Collaborate closely with product owners, developers, architects, and QA teams throughout the project lifecycle.
• Guide and mentor junior Business Analysts and coordinate BA activities across projects.
• Support Agile delivery processes, including backlog refinement, sprint planning, reviews, and retrospectives.
• Analyze business processes and recommend Salesforce-based solutions to improve efficiency and user experience.
• Work with technical teams on integrations, APIs, and data migration initiatives.
• Assist with Salesforce configuration and administrative tasks as needed.
• Develop and execute test scripts, support UAT activities, and ensure solutions meet business requirements.
• Manage stakeholder expectations and provide regular project updates to clients and leadership.

Required Qualifications

Gov cloud or health cloud experience required

• 8+ years of Salesforce delivery experience in Agile environments.
• Proven experience as a client-facing Functional Lead managing or mentoring Business Analysts.
• Strong experience conducting discovery sessions and structured requirements gathering.
• Expertise in creating detailed user stories, process flows, and functional documentation.
• Working knowledge of Salesforce platform capabilities and best practices.
• Familiarity with APIs, system integrations, and data migration concepts.
• Excellent communication, stakeholder management, and presentation skills.
• Experience supporting testing activities, including test script creation and UAT coordination.

Preferred Qualifications

• Experience with Salesforce Health Cloud.
• Salesforce Administrator or configuration experience.
• Salesforce certifications such as Salesforce Administrator, Business Analyst, or Health Cloud Consultant.
• Experience in healthcare, life sciences, or related regulated industries.

Key Skills

• Salesforce CRM
• Salesforce Health Cloud (Preferred)
• Agile/Scrum Delivery
• Business Analysis
• Functional Leadership
• Requirements Gathering & Discovery
• User Story Creation
• APIs & Integrations
• Data Migration
• Salesforce Configuration & Administration
• Test Script Development
• Stakeholder Management
• UAT Support

Education

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
• Relevant Salesforce certifications are highly preferred.