Description We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia. This contract-to-permanent position is ideal for someone who enjoys solving complex desktop, system, and network issues while delivering a high standard of service. The person in this role will handle escalated support needs, maintain core IT systems, and contribute to a stable and secure technology environment.
Key Responsibilities
- Provide Tier 3 technical support across multiple client environments
- Troubleshoot and resolve complex issues related to networking, systems, and infrastructure
- Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)
- Configure and maintain network infrastructure (switches, LAN/WAN, DNS)
- Manage and support VoIP systems and connectivity issues
- Administer and troubleshoot Active Directory environments
- Support Microsoft 365 (Exchange, Teams, SharePoint, user management)
- Maintain and support VMware / virtualized environments
- Implement and maintain IT security best practices
- Collaborate with internal teams and clients to ensure smooth project delivery and support
Requirements Required Qualifications
- 5+ years of IT experience
- Strong expertise in:
- Networking (switches, LAN/WAN, DNS)
- Active Directory
- Microsoft 365
- VMware / virtualization
- VoIP systems
- Proven ability to troubleshoot complex technical issues independently
- Experience managing or contributing to IT infrastructure projects and installations
- Strong communication skills and ability to work directly with clients
Preferred Qualifications
- Relevant certifications (CCNA, Microsoft, VMware, etc.)
- Experience with security tools and frameworks
- Exposure to multi-site or enterprise environments
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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