We are hiring for Senior ServiceNow Security Administrator with BTP IAS to support our client.
Company Name: - JTSi (Johnson Technology Systems, Inc.)
Title: Senior ServiceNow Security Administrator with BTP IAS Security
Location: Remote
(If candidates are local to Herndon, VA and within 30 mile radius 3 days a week/ and 60 miles 1 day a week- Could increase based on business needs)
Citizenship: US Person
Travel: 0-10%
*Possible convert to hire after 1 year
QUALIFICATION:
Minimum 4-year University degree or equivalent work experience
DESCRIPTION OF PROJECT AND TASKS:
REQUIREMENTS:
ServiceNow Administration
- ServiceNow Certified System Administrator (required)
- 3-7 years of hands-on ServiceNow administration experience in multi-instance environments (cloud and on-prem)
- Experience managing self-hosted ServiceNow instances (required)
- Experience managing Update Sets, configuration migration, and instance clone activities
- Strong understanding of user, group, and role administration, including security best practices
- Basic working knowledge of integration concepts, MID Servers, credentials, and secure connection principles
- Experience supporting customer onboarding for external API connectivity (setup only; not development)
- Familiarity with ITIL processes and ServiceNow governance standards
- ITIL Foundation certification (preferred)
- Experience with ServiceNow CMDB administration (preferred)
- Experience administering and maintaining an on-premise ServiceNow instance (preferred)
- Strong documentation and communication skills to support cross-team collaboration
Identity & Access Management (BTP IAS Security)
- Hands-on experience with SAP BTP Identity Authentication Service (IAS) and Identity Provisioning Service (IPS) (required)
- Experience managing identity and access within security boundary environments (e.g., IL4, IL5) (required)
- 3+ years of experience with identity federation, SSO, and enterprise authentication protocols (SAML, OAuth, OIDC)
- Strong knowledge of user lifecycle management, role-based access control (RBAC), and least-privilege principles
- Understanding of segregation of duties (SoD) concepts and access governance frameworks
- Experience with identity and access management (IAM) platforms (SAP IDM, BTP IAS/IPS, or similar)
- Deep understanding of security policies, standards, and compliance requirements in high-security environments
- Experience integrating enterprise applications with centralized identity services
- Knowledge of security compliance frameworks (NIST 800-53, FedRAMP, DoD IL5)
Preferred Certifications
- Security+ or equivalent security certification
- SAP BTP certification
- ServiceNow Security Operations or other advanced ServiceNow certifications
RESPONSIBILITIES:
ServiceNow Platform Administration
- Perform daily administration and operational maintenance of ServiceNow instances (cloud and on-prem)
- Manage Update Sets to migrate configuration changes across instances
- Coordinate and perform system upgrades, patches, clones, and environment sync activities
- Manage user accounts, groups, roles, and permissions in alignment with governance and security policies
- Support customer onboarding for secure external API connectivity by:
- Creating and managing integration user accounts
- Assigning secure roles and permissions
- Maintaining and rotating API credentials and secrets
- Monitor and maintain platform performance, stability, and compliance
- Ensure configuration alignment and synchronization between cloud-hosted and on-prem ServiceNow environments
- Support administration of CMDB data integrity where applicable
- Maintain accurate documentation of administrative procedures, update sets, migrations, and API access workflows
- Provide Level 2/3 support for configuration, user access, instance performance, and basic integration onboarding
- Collaborate with Developers and Architects to escalate and resolve complex technical issues
- Participate in governance, audit, and compliance activities
- Stay current with ServiceNow releases and recommend opportunities to leverage new platform capabilities
- Provide training or guidance to end users and stakeholders on platform changes as needed
Identity & Access Management (Primary Ownership)
- Own and manage the integration between ServiceNow and SAP BTP IAS/IPS for centralized identity management within NS2 security boundaries
- Design, implement, and maintain user provisioning and deprovisioning workflows across ServiceNow and connected SAP cloud platforms
- Administer end-to-end user lifecycle activities, including onboarding, role assignment, access modification, and deprovisioning
- Implement and enforce role-based access controls (RBAC) aligned with security policies, compliance requirements, and least-privilege principles
- Configure and maintain identity federation and SSO between ServiceNow and enterprise identity providers (e.g., SAP BTP IAS, Okta, Microsoft Entra )
- Lead access reviews, certification campaigns, and audit activities to ensure compliance with IL5 security requirements
- Monitor, identify, and remediate access control gaps, security vulnerabilities, and policy violations within ServiceNow
- Collaborate with Security Application Specialists to ensure consistent access governance across all enterprise platforms
- Maintain security documentation including access control matrices, integration architecture, and compliance evidence
- Implement and manage automated security controls, access policies, and compliance monitoring within the NS2 security boundaries
- Serve as subject matter expert for ServiceNow security and BTP IAS integration questions
- Participate in security incident response and remediation activities related to identity and access management
WORK EXPERIENCE:
- 3-7 years of experience as a ServiceNow Administrator
- 3+ years of hands-on experience with SAP BTP IAS/IPS administration and integration
- Proven experience managing self-hosted ServiceNow instances in high-security environments (IL4/IL5 or FedRAMP High)
- Proven experience managing Update Sets, configuration migration, and multi-instance synchronization
- Hands-on experience with user/role/group administration and security controls
- Experience supporting customers with secure API onboarding and access management
- Experience working with ITIL processes and platform governance
- Strong experience in user provisioning, role design, and enterprise access governance
- Experience integrating ServiceNow with external identity providers and SAP cloud platforms
- Experience with identity federation, SSO configuration, and authentication protocol implementation
- Demonstrated ability to work within DoD or Federal high-security environments
- Strong collaboration and communication skills, working effectively with both technical and non-technical stakeholders
- Experience supporting security audits, compliance reviews, and access certification campaigns
If you are available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP on / If you do respond via e-mail ( ) please include a daytime phone number so I can reach you. In considering candidates, time is of the essence, so please respond ASAP with your updated resume.
Established in 2003, JTSi is a Professional IT & Engineering Services provider with years of documented experience in the Information Technology and Engineering services field. JTSi has a proven track record for successfully delivering mission critical Professional services to the Government and the industry. JTSi SAP team delivers solutions to its clients by clearly understanding their core business problems. We deliver quality services at equitable rates and focus on constant improvement in all areas of our operation, austerely complying to the customer s desire. We view our-selves more as a business partner than a mere provider of consulting services. At JTSi customer is always first and partnering is our means to customer satisfaction. We do what we say!