Apply Now

Switch Technician with a Cisco Certified Network Associate (CCNA)

• Posted 3 days ago • Updated 5 hours ago

Full Time

On-site

USD 38.75 per hour

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

Adobe AIR
Migration
Testing
IP
Intellectual Property
UPS
Documentation
Database
Recovery
Preventive Maintenance
Performance Monitoring
Cyber Security
Information Technology
Computer Science
Military
Training
Cisco IP Phone
Backup Administration
Data Link Layer
Network Layer
Cisco Certifications
Security+
Cisco Unified Communications Manager
Unified Communications
Cisco Voice
Unity
Servers
Patch Management
Management
TCP/IP
Computer Networking
Routing
Switches
VLAN
QoS
VoIP
Network
Communication
DoD
Telecommunications
VMware
Cisco UCS
Cisco Unity Connection
Enhanced 9-1-1
STIG
Regulatory Compliance
PKI
Cisco
Licensing
Health Care
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Security Clearance
PASS
GC

Adobe AIR
Migration
Testing
IP
Intellectual Property
UPS
Documentation
Database
Recovery
Preventive Maintenance
Performance Monitoring
Cyber Security
Information Technology
Computer Science
Military
Training
Cisco IP Phone
Backup Administration
Data Link Layer
Network Layer
Cisco Certifications
Security+
Cisco Unified Communications Manager
Unified Communications
Cisco Voice
Unity
Servers
Patch Management
Management
TCP/IP
Computer Networking
Routing
Switches
VLAN
QoS
VoIP
Network
Communication
DoD
Telecommunications
VMware
Cisco UCS
Cisco Unity Connection
Enhanced 9-1-1
STIG
Regulatory Compliance
PKI
Cisco
Licensing
Health Care
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Security Clearance
PASS
GC

Summary

Overview

Switch Technician with a Cisco Certified Network Associate (CCNA) (TAFB-2026-25884):

Bowhead seeks a Switch Technician with a Cisco Certified Network Associate (CCNA) certification to support the Base Telecommunications System (BTS) contract at Travis Air Force Base, California. This position plays a critical role in maintaining the newly installed Cisco Unified Communications Manager (CUCM) supporting David Grant Medical Center and the surrounding hospital campus. This is a unique opportunity to join the team during the deployment of a new Cisco Unified Communications solution. Qualified candidates hired early in the contract will have the opportunity to participate in the installation, configuration, testing, and transition of the new CUCM environment before assuming long-term operations and maintenance responsibilities.

Responsibilities

Essential functions will include:

Administer, operate, maintain, and troubleshoot Cisco Unified Communications Manager (CUCM) and associated Unified Communications infrastructure.
Support installation, configuration, migration, testing, and cutover activities for the hospital's new Cisco Unified Communications platform.
Configure Cisco IP telephones, voice gateways, Unity, virtual servers, network switches, UPS systems, and related voice infrastructure.
Perform adds, moves, changes, and deletions (MACDs) for voice services.
Install software upgrades, security patches, certificates, and licensing while coordinating implementation with Government personnel.
Maintain system backups, configuration documentation, and accurate database records.
Troubleshoot voice, VoIP, gateway, server, and network issues to restore critical communications services.
Support E-911 services, voice mail administration, and Unified Communications applications.
Coordinate scheduled maintenance and outages while minimizing operational impact.
Participate in preventive maintenance inspections, system health checks, and performance monitoring.
Maintain compliance with DoD cybersecurity requirements, Security Technical Implementation Guides (STIGs), and applicable Cisco best practices.
Support 24/7 emergency restoration efforts as required for mission-critical telecommunications systems.
Interface professionally with Government personnel, vendors, and other technical teams to support ongoing operations and future modernization efforts.
Other duties as assigned

Qualifications

Education
- High school diploma or equivalent required.
- Associate's degree in Information Technology, Computer Networking, Telecommunications, Computer Science, or a related technical field preferred.
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field is a plus but not required.
- Relevant military training or technical certifications may be substituted for formal education.
Years of experience
- 3+ years of experience supporting Cisco Unified Communications (CUCM) and enterprise VoIP environments.
- Experience administering, maintaining, and troubleshooting Cisco Unified Communications Manager (CUCM).
- Experience with Cisco IP phones, voice gateways, Unity Connection, and supporting voice infrastructure.
- Experience performing software upgrades, patch management, licensing, and system backups.
- Experience troubleshooting Layer 2/Layer 3 network connectivity related to VoIP services.
Required skills or certifications
- Cisco Certified Network Associate (CCNA) certification (required).
- DoD 8570/8140 IAT Level II certification (Security+).
- Experience administering Cisco Unified Communications Manager (CUCM).
- Experience supporting Cisco VoIP and Unified Communications environments.
- Working knowledge of Cisco voice gateways, Unity, UCS servers, virtual environments, and IP telephony.
- Experience performing software upgrades, patch management, certificate management, and licensing.
- Understanding of TCP/IP networking, routing, switching, VLANs, QoS, and voice over IP.
- Ability to troubleshoot complex voice and network issues in a mission-critical environment.
- Strong written and verbal communication skills.
- Ability to obtain and maintain required Government security credentials.
Preferred Qualifications
- Experience supporting Department of Defense or Federal telecommunications systems.
- Experience with VMware, Cisco UCS, Cisco Unity Connection, Local Session Controllers, and E-911 systems.
- Experience with STIG compliance, PKI certificates, and Cisco Smart Licensing.
- Previous experience supporting hospital or healthcare communications environments.
Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
Ability to communicate effectively with all levels of employees and outside contacts
Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

Must be able to lift up to 50 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically

CLEARANCE REQUIREMENTS: There are currently no Security Clearance requirements for this position; however, candidates must be able to successfully pass a background check. Due to the location of this work, ship is required. Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations.

#LI-GC1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183323
Position Id: a749d101b4248b1c2ee921a2269d23c2
Posted 3 days ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Unified Communications Engineer

Texas

•

Today

Overview Unified Communications Engineer (GAFB-2026-25909): Bowhead seeks to network with a Unified Communications Engineer for an upcoming proposal effort to support the operation, maintenance, administration, and sustainment of an enterprise Cisco Unified Communications environment. The Unified Communications Engineer will provide advanced technical expertise across the Cisco collaboration infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUB

Full-time

CUCM Engineer

San Antonio, Texas

•

Today

Job Number: R0246324 CUCM Engineer The Opportunity: Reliable, secure communications are essential to mission success, but how can an organization ensure its voice, video, and collaboration infrastructure will support both current operations and evolving mission requirements? Designing, integrating, and sustaining enterprise collaboration solutions requires a combination of technical expertise and careful planning. That's why we need you, a Unified Communications Engineer who can develop, deploy

Full-time

USD 77,500.00 - 176,000.00 per year

Senior VOIP Engineer

Quantico, Virginia

•

Today

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation

Full-time

Voice Tier 3 Engineer

Scott Air Force Base, Illinois

•

Today

Overview DecisionPoint seeks a Voice Tier 3 Engineer to provide advanced voice engineering support for the U.S. Air Force Executive Airlift Communications Network program. The engineer will configure, secure, troubleshoot, and sustain Cisco voice systems supporting mission-critical communications across EACN operational and test environments. The Voice Tier 3 Engineer will develop and maintain VoIP and Session Initiation Protocol connections, implement approved upgrades and security changes, and

Full-time

USD 79,759.00 - 88,215.00 per year

Search all similar jobs