Title: Product Manager
Duration: 12 Months+
Location: Reston, VA
Job Purpose:
Manages end-to-end management of Digital Products from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time. Guides clients through key decisions, communicates and coordinates activities internally and across departments. Works on new needs for process and improvements and identifies and articulates internal client needs to the technology team.
Essential Functions:
35% Coordinates with internal client and internal teams to launch, maintain, and enhance digital products. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners.
20% Manages and updates Product Maturity , Issues/Action Items/Risks, Installation Checklist, and Value Delivery.
20% Identifies and articulates new customer needs to the product team.
10% Manages all aspects of implementation including ordering applicable equipment, overseeing installation, assisting with and supporting of account creation, managing communications, and reconciling inventory upon completion.
10% Ensures and drives deliverables to completion per the implementation schedule.
5% Conducts training for customers.
Experience:
10 years experience in a leadership roles with 5+ years in a product management capacity.
Change Agent, SAFe, Product Management, Agile, Net Promoter Score, Customer Journey Mapping, Quantifying Value Metrics
Safe or Product Management Certification is preferred (nice to have)
Candidates should be able to get the SAFE certification
Cloud experience is a big plus
Interviews: 2 rounds, both will be on Microsoft teams video