Network Operations - Tools Engineer (Hybrid Onsite)

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources.

3Core Systems is looking for a Network Operations - Tools Engineer (Hybrid Onsite)  for one of our clients .

Job Title:             Network Operations - Tools Engineer (Hybrid Onsite)

Location:             Essex County, NJ

Duration:             6 months+

Interview Process:Webcam Interview

Job Description:

·         Recommend, Design and Integrate monitoring\\ alerting solutions within SolarWinds with ServiceNow integration.

·         Experience with creating / modifying customized dashboards leveraging Power BI / SolarWinds SQL Tables a must

·         Perform requirements gathering necessary to design and build infrastructure / applications enterprise monitoring systems.

·         Perform analysis and make recommendations on tools design that meets industry best practice for monitoring and troubleshooting.

·         Validate the system for functionality, performance, fault tolerance and operational readiness.

·         Work closely with operational support teams such as Network, Windows, and Cyber Security to provide a holistic monitoring solution.

·         Execute detailed network / server discovery, device monitoring, topology visualization

·         Assist with identifying root cause analysis (RCA) capabilities.

·         Identify issues, develop, and maintain processes that address and resolve them, (and be sure to communicate/alert stakeholders as needed).

·         Assist to make enhancements (SolarWinds) and troubleshoot issues as they occur.

·         Proactively put forward ideas that support operational & project objectives (e.g., development, testing solutions, and tools).

·         Maintain runbooks, logs, and records in accordance with ITIL best practices via Service Now.

·         Stay on top of state-of-health monitoring and SLA targets.

·         Perform special projects and initiatives as assigned.

Preferred skills:

·         3+ years of hands-on experience with enterprise Monitoring and Observability platforms, including implementation, customization, and operational support.

·         Subject Matter Expert (SME) in SolarWinds Monitoring Solutions (required), including core components, platform architecture, alerting, reporting, and performance optimization.

·         Strong hands-on experience integrating and supporting monitoring tools, including:

·         SolarWinds

·         ServiceNow (event, incident, and workflow integrations)

·         Experience with advanced monitoring and correlation platforms such as Datadog and Big Panda (highly desirable).

·         Working knowledge of Syslog and SNMP v2/v3,including:

·         Trap forwarding and receiving

·         Configuration, validation, and troubleshooting

·         Proven experience in automation of repeatable monitoring tasks, including:

·         Event and alert automation

·         Report generation and scheduling within SolarWinds

·         Ability to diagnose and resolve complex technical issues across infrastructure, applications, and network monitoring domains.

·         Experience in configuring and managing:

·         Monitoring profiles

·         Polling policies

·         Thresholds and alert conditions

·         Platform administration experience supporting large-scale, enterprise monitoring environments, ensuring stability, scalability, and performance.

·         Demonstrated ability to manage and coordinate across multiple monitoring tools and integrations in a hybrid environment.

·         Strong collaboration skills with the ability to coordinate effectively with SolarWinds Platform Administrators, infrastructure teams, and operations stakeholders.

Top Skills & Years of Experience              Required/Desired Skills

Skill       Required /Desired          Amount               of Experience

Monitoring and Observability platforms, including implementation, customization, and operational support.                Required             5              Years

SolarWinds Monitoring Solutions            Required             5              Years

Advanced monitoring and correlation platforms              Required             5              Years

Core components, platform architecture, alerting, reporting, and performance optimization.   Required             5                Years

Report generation and scheduling within SolarWinds   Required             5              Years

Resolve complex technical issues across infrastructure, applications, and network monitoring domains                Required             5              Years

Sai Kumar

Ph: (630) (634) (8685)

Regards,

Recruiting Team

3Core Systems Inc

9101 Burnet Road, Suite 207, Austin, TX 78758

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