Service Solutions Architect

Service Solutions Architect

BCforward is currently seeking an initiative-taking ServiceNow Solution Architect for an opportunity in Charlotte, NC

Position Title: ServiceNow Solution Architect

Location: Charlotte, NC

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: Expected 12-Month.

Job Type: CONTRACT, (Hybrid)

Monday- Friday (5x8)

Candidate who is authorized to work independently

Pay Range: $62 - $67/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per-diem, etc).

Job Description:

As a Service Now Solutions Architect, you will be responsible for leading an effort to assess existing vulnerability remediation tools, processes and support capabilities and helping define requirements and architect solutions and implementation plans to translate those capabilities into the ServiceNow Platform.

This resource will require SME level experience with Service Now Vulnerability Response module, and understanding of the Service Now ITSM, ITOM and Service Now KMS modules. Additionally, you will need strong communication skills and play a role in to train existing team members on Service Now capabilities.

Education: Bachelor's Degree in Computer Science, Information Technology, or related field.

Experience: 7+ years of ServiceNow experience with a focus in the Vulnerability Response module, ITSM, ITOM, and KMS module; Experience in Vulnerability Management / vulnerability remediation / patching.

Certifications: ServiceNow Certified System Administrator (CSA) required; CIS and CAD certifications preferred.

Technical Skills:

Strong knowledge of Service Now Vulnerability Response module, JavaScript, Glide API, REST/SOAP integrations, and ServiceNow architecture

Ability to assess existing vulnerability business processes, tools and applications and develop business rules and requirements to design and configure into the relevant Service Now modules.

Quickly understand our current vulnerability application features, business logic and rules for categorizing, assigning and routing vulnerabilities to the appropriate teams and determine best path for integration into Service Now

Assist with evolving our existing governance routines to support ServiceNow business rules and workflow

Translate our existing reporting (Tableau, UI, etc) into standard ServiceNow reporting or functionality for a variety of personas

Assist train our team on ServiceNow Vulnerability Response module, and other platform capabilities

Excellent communication and stakeholder management skills.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249214 when responding to this ad.