POSITION PURPOSEThe Applications Engineer - Data Centers is responsible for providing timely and knowledgeable technical solutions as well as accurate and profitable product customization, selections, and quotes to BAC representatives and customers.
KNOWLEDGE & SKILLS- Bachelor of Science degree in Engineering required.
- 1-3+ years of engineering experience preferred; experience may include internships, co-op assignments, or full-time roles. entry level candidates with relevant coursework, project work, or internship experience are encouraged to apply.
- Strong mechanical and technical aptitude with the ability to quickly develop an in-depth understanding of BAC's products, applications, and solutions.
- Experience with commercial or industrial HVAC systems preferred; data center, mission-critical facility, or thermal management experience is a plus.
- Excellent written, verbal, and presentation skills with the ability to communicate technical information effectively to both technical and non-technical audiences.
- Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Access; experience with CPQ or other configuration and quotation systems preferred.
- Demonstrated customer-focused mindset with a strong sense of urgency and commitment to delivering exceptional service to both internal and external customers.
- Proven ability to collaborate effectively across cross-functional teams and build strong working relationships.
- Strong analytical and problem-solving skills with the ability to evaluate complex technical issues and develop timely, effective solutions.
NATURE & SCOPEReporting to the Technical Manager - Data Centers, the Applications Engineer Data Centers provides technical applications support and customized quotes to BAC representatives and customers in the Americas region through oral and written communication, in a timely and accurate fashion. This position will have interaction with all levels of Corporate Headquarters and the North American manufacturing plants.
PRINCIPAL ACCOUNTABILITIES- Provide BAC customers & representatives with equipment selections, competitive product strategy, budgetary pricing, and systems knowledge
- Provide technical applications support and customization quotes to BAC Representatives through oral and written communication in a timely and accurate fashion
- Assist Warranty Services and customers in troubleshooting problems with installed equipment
- Interact with all departments at BAC (Marketing, Customer Service, Manufacturing, Engineering, Warranty Services, Sales, Credit) to support quotations and orders
- Organize data and tools to improve the product applications process - Work with Engineering and Customer Service to improve order flow and processing of product customizations
ADDITIONAL RESPONSIBILITIES- Prepare and present technical presentations and training to department team members, or sales representatives, as required
- Occasional travel to plants, representative offices or job sites visits to inspect installations, gather competitive information and give technical presentations to customers
WORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 20% of the time. Working conditions include those of an office and plant environment. This is a normal manufacturing environment, with normal hazards associated with metal working equipment. This position requires occasional lifting of up to 30 lbs, and travel up to 15% of the time.
BAC Hiring Compensation Range $63,500 - $108,800.
BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website at BAC Employees are eligible to participate in an annual bonus incentive program.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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