Project Manager - HR Process Improvement

Job Title: Project Manager HR Process Improvement

Location: 2 Broadway, NY

Job type: Contract

Role Overview

The Project Manager will look to support the portfolio of enterprise-wide projects within Talent Acquisition, organizational design & development, performance management, compensation, benefits area, & the HR Operations & Analytics department. The Project Manager will also be managing smaller scale projects and documenting various internal processes within the People's department, various functions.

Responsibilities

• Perform cost-benefit PMO analysis across projects and agencies
• Recommend solutions to improve productivity, quality, and safety
• Create, update, and audit documentation to ensure standardized work
• Develop benchmarks and KPIs to track program progress
• Review process models and organizational charts for alignment
• Facilitate remediation of modeling and documentation issues with SMEs
• Create Standard Operating Procedures (SOPs) for division-specific processes
• Build process maps, project plans, data collection plans, and perform data analysis
• Identify process gaps, synergies, and optimization opportunities
• Support business architecture for HR capabilities, processes, controls, and KPIs

Deliverables

• KPIs to track project and program initiatives
• PMO documentation for program tracking
• Scoped and chartered business process improvement efforts

Qualifications

• Lean Six Sigma Green Belt certification required (Black Belt preferred)
• 7+ years of experience in Business Process Modeling & Management with strong proficiency in MS Visio
• Expert knowledge of Lean methodologies, including waste elimination, 5S, TPM, flow, error-proofing, Kaizen, and CI initiatives
• Proven ability to perform root-cause analysis and value stream mapping
• Strong project management, coordination, multi-tasking, and leadership skills
• Excellent analytical, problem-solving, judgment, and decision-making abilities
• Experience creating and documenting SOPs; ability to provide sample work if requested
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio, Access), SharePoint (2010+), and MS Project (2010+)
• Working knowledge of PeopleSoft HCM, Oracle HCM, and cloud migrations
• Strong verbal, written, presentation, and interpersonal skills; able to work with all organizational levels and external agencies
• Highly organized, detail-oriented, self-starter able to work in a fast-paced, high-pressure environment
• General knowledge of public mass transit assets and operations
• Ability to prepare concise, insightful reports in a timely manner