Job title: Senior Procurement Buyer Location: 100% remote Overview The Senior Procurement Buyer (Contractor) will be responsible for managing all purchasing requests enterprise wide utilizing the Coupa procure to pay technology. Will be responsible for assigning purchase requests to other team members during high volume periods. Acts as a conduit between internal clients and vendors and able to provide quick resolution to a range of issues at various levels of magnitude and within all levels of the Order. Accountable for ensuring assigned providers are held accountable at all times for meeting service level agreements, accurately invoicing, KPIs and ensuring that the terms and conditions of the agreement is achieved. Acts as a subject matter expert on the e-Procurement technology and will train others on the software functionality. Core Responsibilities Take a leadership role and prioritize complex purchasing transactions that flow through the Coupa e-Procurement tool. Accurately process in a timely manner to ensure all proper documentation is in order, proper accounts charged, and best pricing obtained. Assign overflow to teammates in order to meet 24 SLA Take a leadership role in facilitating relationships between internal clients and external suppliers and provide quick resolution to a range of issues of varying magnitude across the procurement spectrum. Manages the daily procure to pay technology procedures and effectively support the Orders expense reduction initiatives. Ensures departmental compliance to procurement policy. Assigns purchase requests to other team members during peak volume times to ensure 24-hour SLA is consistently met. Assist in the vendor management, risk and governance and daily operation of assigned providers. Function as an eProcurement Subject Matter Expert, provide leadership and guidance across departments. Collaborates with internal and external stakeholders to evaluate current business processes to streamline / remove inefficiencies. Participate in process documentation and continuous improvement. Coupa Software Administrator Certified. Serves as an in-house expert in all things related to the Coupa Platform. Trouble shoots issues, stays current on new releases, and conducts UAT testing before release to Production. Train and mentor Coupa users to optimize business efficiencies. Take the lead as the Client Program Administrator for all credit card accounts which requires to be available after shift to assist in holds/fraudulent card notifications and to assist with fixing any card user issues to ensure transactions are completed as quickly as possible. Take a leadership role in the maintenance of all department procedures and ensure annual updates are made to the files. Skills Qualifications Ability to identify data elements and build supplier metric reports within Coupa eProcurement application Intermediate knowledge in the realm of analysis and analytics. Analyze information for trends and anomalies using reports and MS Excel. Make recommendations for corrective action. Well-developed oral and written Communication - Communicates clearly and adapts style to suit audience requirements (both, in verbal and written form). Demonstrates ability to listen, interpret and present information effectively using verbal and non-verbal cues. Actively listens when others are communicating and demonstrates receptivity to ideas presented. Must be adaptable to changing circumstances and environment. Expert knowledge in the theory and application of the end-to-end sourcing processes and methodologies Advanced knowledge of Microsoft Word, Excel, PowerPoint, and SharePoint Expert knowledge of Coupa e-Procurement, cloud-based solutions, and ERP systems (i.e., Oracle, SAP) Education Bachelor's degree in Business Coupa Software Administrator Certified with expert level of knowledge of software preferred. 5+ years related experience in Corporate Procurement, Coupa e-Procurement, Vendor Management, Financial Services or equivalent combination of training and experience | 
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