Job Title: Senior Program Manager, Offer Delivery Operations (FTC)

Duration: 12 Months

Location: San Jose, CA, USA

Pay Range: $66.90 per hour

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.

Description of responsibilities:

Duties: About the Role
We're hiring a senior individual contributor to join the Product Delivery Operations (PDO) team to lead complex offer-delivery and route-to-market (RTM) programs across Client's partner ecosystem.
This role sits at the intersection of operations, program management, and technical delivery. It is designed for someone who can independently run high-visibility launches, shape scalable delivery models, and confidently engage with AUP and platform teams to ensure programs are technically and operationally sound.
You will not own engineering roadmaps, but you will play a critical role in validating delivery approaches, guiding technical discussions from the offer-delivery perspective, and ensuring end-to-end readiness for partner launches.
This is a high-impact IC role requiring strong ownership, systems thinking, and cross-functional leadership.

Key Responsibilities
End-to-End Program Ownership
Lead delivery for complex partner offers and RTM programs from intake through launch and post-launch monitoring.
Independently manage timelines, dependencies, risks, and stakeholder alignment.
Ensure operational and technical readiness for launches through structured planning and validation.
Act as escalation point for delivery blockers, risks, and launch issues.

Technical Collaboration & Guidance
Partner closely with AUP and platform teams on delivery design and implementation.
Provide informed guidance on delivery architecture, integrations, and fulfillment models.
Translate business and partner requirements into clear operational and technical needs.
Identify system dependencies, risks, and edge cases early in planning.
Support testing strategy, validation, and issue resolution across systems.

Delivery Model & Workflow Design
Help design scalable workflows and governance models for offer delivery.
Standardize intake, readiness, and launch processes across programs.
Recommend improvements to tooling, automation, and delivery methods.
Document runbooks, SOPs, and delivery patterns for reuse.

Cross-Functional Leadership
Work across Business Development, Product, Finance, Legal, Engineering, and regional teams.
Influence decisions on delivery approach, timelines, and feasibility.
Drive alignment across teams to ensure launches stay on track.
Provide structured updates to leadership on program health and risks.

Operational Analytics
Monitor fulfillment health, delivery metrics, and launch performance.
Build dashboards and reporting to improve visibility and planning.
Use data to identify recurring issues and drive improvements.

Required Qualifications
7+ years in program management, delivery operations, technical operations, or similar roles.
Proven ability to independently lead complex cross-functional programs.
Experience working with engineering or platform teams on system-dependent launches.
Strong technical fluency able to engage in system and integration discussions.
Excellent stakeholder-management and communication skills.
Strong analytical and problem-solving ability.
Experience with JIRA, Confluence, Excel/Sheets, and reporting tools.
Bachelor's degree in Business, Engineering, Computer Science, or related field.

Preferred Qualifications
Experience in SaaS, subscriptions, or digital fulfillment ecosystems.
Background in partner operations or offer delivery.
Familiarity with APIs, integrations, or platform-based delivery.
Experience designing operational workflows or scaling delivery programs.
Experience supporting high-visibility launches with executive stakeholders.

Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.

Equal Employment Opportunity Statement Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements
Intelliswift participates in the E-Verify program.

Learn More For information on Intelliswift Software, Inc., visit our website at .