Data Center Technician

Details

• Department: Core Tech Data Center
• Schedule: 8 hour shift, Monday-Friday
• Location: Dell Children's Medical Center (Austin, TX)
• Salary: $75,295 - $104,957 per year

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program , counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

Responsibilities

The Data Center Technician will have experience in data center electrical, mechanical and network system operations and possess knowledge of enterprise data center operations, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems.

Position is onsite at Dell Children's Medical Center (Austin, TX)

The Data Center Technician shall participate in coordination and completion of all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The Data Center Technician should have the ability to interpret and execute Move, Add, Change, or Delete/Disconnection of services (MACD) requests for datacenters and have experience racking and cabling network devices.

The Data Center Technician is ultimately responsible for identifying, evaluating and executing operational strategies to ensure data center operations achieve the highest level of availability with zero downtime.

Responsibilities:

• Being available to perform/facilitate Maintenance Services sufficient for the Data Center Infrastructure Operations to meet business needs communicated by our client
• Hands-on Data Center experience
• including cooling, power, security systems, maintenance operations, and building management systems.
• Lead a Data Center Services team and collaborate with data center architecture teams responsible for technical engineering, capacity and infrastructure project planning and oversight, including project management, metrics, reporting, technical services, site effort coordination, and long term planning within a region.
• Ensuring all Services are performed in accordance with our policies, including safety requirements;
• Following recognized methodologies in Service/Project Management and Quality including Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP), LEAN/Six Sigma
• Scheduling Maintenance Services necessary to maintain the Facility's infrastructure systems in accordance with the comprehensive infrastructure maintenance program including, but not limited to 5S (floor and room organization, supplies, and upkeep);
• Ensuring that appropriate teams and personnel are on site at the facility to provide the various types of Services required for data center operations;
• Performing all Services in as efficient a manner as possible while limiting any negative impact to the environment
• Lift 50 pounds as needed

Desired Work Experience:

• 5+ years of experience desired
• Experience in a customer facing position
• Excellent verbal communications skills

Licenses/Certifications/Registration:

• Preferred Credential(s):
  • Certification credentialed from the International Association of Information Technology Asset Managers.

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required

Work Experience:

• 3 years of experience required.
• 5 years of experience is preferred.

Requirements

Education:

High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

#at #ascension #LI-REMOTE

Why Join Our Team

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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Responsibilities

The Data Center Technician will have experience in data center electrical, mechanical and network system operations and possess knowledge of enterprise data center operations, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems.

Position is onsite at Dell Children's Medical Center (Austin, TX)

The Data Center Technician shall participate in coordination and completion of all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The Data Center Technician should have the ability to interpret and execute Move, Add, Change, or Delete/Disconnection of services (MACD) requests for datacenters and have experience racking and cabling network devices.

The Data Center Technician is ultimately responsible for identifying, evaluating and executing operational strategies to ensure data center operations achieve the highest level of availability with zero downtime.

Responsibilities:

• Being available to perform/facilitate Maintenance Services sufficient for the Data Center Infrastructure Operations to meet business needs communicated by our client
• Hands-on Data Center experience
• including cooling, power, security systems, maintenance operations, and building management systems.
• Lead a Data Center Services team and collaborate with data center architecture teams responsible for technical engineering, capacity and infrastructure project planning and oversight, including project management, metrics, reporting, technical services, site effort coordination, and long term planning within a region.
• Ensuring all Services are performed in accordance with our policies, including safety requirements;
• Following recognized methodologies in Service/Project Management and Quality including Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP), LEAN/Six Sigma
• Scheduling Maintenance Services necessary to maintain the Facility's infrastructure systems in accordance with the comprehensive infrastructure maintenance program including, but not limited to 5S (floor and room organization, supplies, and upkeep);
• Ensuring that appropriate teams and personnel are on site at the facility to provide the various types of Services required for data center operations;
• Performing all Services in as efficient a manner as possible while limiting any negative impact to the environment
• Lift 50 pounds as needed

Desired Work Experience:

• 5+ years of experience desired
• Experience in a customer facing position
• Excellent verbal communications skills

Licenses/Certifications/Registration:

• Preferred Credential(s):
  • Certification credentialed from the International Association of Information Technology Asset Managers.

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required

Work Experience:

• 3 years of experience required.
• 5 years of experience is preferred.

Qualifications

Education:

High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.