Business Solutions Analyst

Overview

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Business Solutions Analyst is responsible for bridging the gap between business needs and technology solutions to optimize organizational processes and performance. This individual collaborates with stakeholders to identify challenges, gather requirements, and design innovative solutions that align with business objectives.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• Collaborate with stakeholders to understand and document business requirements and objectives.
• Analyze existing processes, systems, and workflows to identify areas for improvement.
• Translate business needs into detailed functional and technical specifications.
• Research, evaluate, and propose technology solutions to address business challenges and improve efficiency.
• Design and document processes, systems, and workflows aligned with organizational goals.
• Work with development teams to ensure solutions meet business requirements and are technically feasible.
• Serve as the liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements.
• Collaborate with project managers to track progress and ensure timely delivery of solutions.
• Support testing efforts by validating functionality against requirements and identifying issues.
• Assist in solution deployment and provide post-implementation support, including user training and documentation.
• Analyze business data to uncover trends, insights, and opportunities for optimization.
• Recommend actionable strategies based on quantitative and qualitative data analysis.
• Identify opportunities for process optimization and recommend industry best practices.
• Monitor and evaluate the effectiveness of existing solutions to identify areas for improvement.
• Stay informed on emerging technologies and trends to drive innovation.
• Other duties as assigned.

Qualifications

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Bachelor's-level degree from a recognized college or university. Alternatively, qualifying experience may be substituted for the required education on a year-for-year basis.

• If no degree is obtained, a total of 9 years of experience is required.
• A minimum of five (5) years of experience applying analytical processes on an IT project worth at least $2M.
• At least three (3) years of that experience must have been in business systems analysis and design.
• A minimum of three (3) years of progressively complex experience (two (2) of which were in a lead capacity) and intermediate-level skill in:
  • triaging and troubleshooting applications
  • eliciting and documenting business requirements
  • project management
• A minimum of two (2) years of experience (within the last five (5) years) as a business analyst. May include experience in one or more of the following business analysis activities:
  • Documentation development, application requirements analysis, business process analysis or re-engineering (e.g., supporting conversion and transition to a new application), application testing, or user training.
• A minimum of three (3) years of experience utilizing requirements management tools (e.g. JIRA).
• A minimum of three (3) years of experience in analyzing legislative mandates and regulations to identify their impact on system requirements.
• A minimum of two (2) years of experience in working with the California Department of Technology (CDT) Project Approval Lifecycle (PAL) process, specifically Stages 3 and 4.
• Experience in preparing documentation and artifacts required for PAL approvals.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Strong customer service skills.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Ability to analyze systems and procedures
• Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately.

Desired Qualifications:

• Master's degree or doctorate from a recognized college or university.
• Six (6) or more years of experience applying analytical processes on an IT project worth at least $2M. Four (4) or more years of that experience must have been in business systems analysis and design.
• Four (4) or more years of progressively complex experience, three (3) of which were in a lead capacity) and intermediate level skill in:
  • triaging and troubleshooting applications
  • eliciting and documenting business requirements
  • project management
• Three (3) or more years of experience (within the last eight (8) years) as a business analyst. May include experience in one or more of the following business analysis activities:
  • Documentation development, application requirements analysis, business process analysis or reengineering (e.g., supporting conversion and transition to a new application), application testing, or user training.
• Four (4) or more years of experience utilizing requirements management tools (e.g. JIRA).
• Four (4) or more years of experience in analyzing legislative mandates and documenting the impact of these changes on the requirements.
• Three (3) or more years of experience in working within CDT's PAL process and preparing documentation required to achieve PAL approvals.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Senior Project Manager

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $135,000.00 - USD $156,000.00 /Yr.