Job Title: Front Office Administrative Assistant
Location: Pleasanton, California
CriticalRiver is seeking a Front Office Administrative Assistant to join our team in Pleasanton, CA. If you are organized, proactive, and enjoy supporting a dynamic office environment, we’d love to hear from you!
Position Overview:
As a Front Office Administrative Assistant, you will be the first point of contact for visitors, clients, and employees, ensuring smooth day-to-day operations of our office.
Responsibilities:
• Greet guests and provide them with superb customer service.
• Ensure the front office is neat, presentable, and equipped with all necessary supplies, such as pens, forms, and paper.
• Answer client questions and all incoming calls, redirect the phone calls to the appropriate department, and take down messages if necessary.
• Travel coordination, booking accommodation, and flight tickets.
• Manage events- find and book venues, liaise with clients and suppliers, handle logistics, and manage invoicing.
• Support IT team with coordination in Laptop configuration for new hires, shipping laptops, and inventory management.
• Generate laptop return labels through the USPS and FedEx accounts/ update the IT team when the asset is returned.
• Preparing CR Amex settlement monthly, scanning invoices, and updating the spreadsheet.
• Select needed swags and coordinate the CriticalRiver logo embroidery with Vendors.
• Finalize year-end gift options for Customers and employees and coordinate on-time shipping with the vendors.
• Request the new employee kits to be shipped through the vendor upon request.
• Responsible for complete inward and outward shipping.
• Accept all the letters, mail, and packages and distribute them to the correct department or person.
• Check the mailbox daily, deposit the received checks, and update the finance team accordingly.
• Track and order office supplies and refreshments.
• Ensure the break room is tidy and well-organized, and the coffee machine is maintained regularly
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