Role: Delivery Manager - Healthcare Data Modernization
Duration: 20 hours/week
Domain: Healthcare
Location: Remote (USA)
Role Summary
We are looking for an experienced Delivery Manager to lead complex healthcare data modernization and cloud transformation initiatives. The role will be responsible for end-to-end delivery management, client coordination, planning, governance, resource management, financial tracking, risk management, and execution oversight across architecture, data engineering, data quality, business analysis, and QA teams, including managing and coordinating an offshore delivery team.
Roles & Responsibilities
• Own end-to-end delivery across discovery, design, development, testing, validation, deployment, and stabilization phases.
• Manage scope, schedule, budget, resource plan, dependencies, risks, issues, and delivery commitments.
• Coordinate multiple workstreams across architecture, data engineering, data quality, business analysis, mapping, QA, and platform teams.
• Manage and lead the offshore team, including work allocation, onsite-offshore coordination, daily syncs, progress tracking, and quality of deliverables.
• Work closely with client leadership, business SMEs, technical SMEs, and internal delivery teams.
• Drive project governance, status reporting, RAID management, milestone tracking, and executive-level communication.
• Ensure timely resolution of dependencies related to source data, environments, access, requirements, mappings, business rules, and SME availability.
• Work with architects and technical leads to align the delivery plan with the target cloud and data architecture.
• Track project progress and proactively identify schedule, scope, quality, resource, and budget risks.
• Lead client discussions around delivery status, decisions, risks, dependencies, trade-offs, and next steps.
• Manage changes to scope and assess impact on timeline, cost, resources, and delivery commitments.
• Coordinate resource planning, onboarding, utilization, and capacity across onshore and offshore teams.
• Ensure testing, reconciliation, defect resolution, business validation, and sign-off activities are completed on schedule.
• Support estimation and planning for additional phases or rollout waves.
• Drive reuse, standardization, and continuous improvement across implementations.
• Ensure delivery complies with client security, privacy, data-governance, and healthcare compliance requirements.
Required Skills & Experience
• 10+ years of overall IT delivery, project management, or program management experience.
• 5+ years managing large data, analytics, cloud modernization, or healthcare technology programs.
• Strong experience managing complex projects with multiple technical and business workstreams.
• Experience managing teams across architecture, engineering, QA, business analysis, and data functions.
• Proven experience managing onsite-offshore delivery models and leading offshore teams.
• Strong understanding of data engineering and cloud data-platform concepts.
• Working knowledge of AWS Databricks, PySpark, Delta Lake, lakehouse / medallion architectures, or similar modern data platforms.
• Experience managing legacy-to-cloud modernization programs involving ETL technologies such as DataStage, SSIS, Informatica, SQL, C/Linux, COBOL, or similar platforms.
• Strong experience with project planning, estimation, budgeting, resource management, financial tracking, risk management, and change control.
• Experience managing T&M and/or fixed-price engagements.
• Strong client and stakeholder-management skills.
• Strong communication, presentation, negotiation, and escalation-management skills.
• Experience with Agile, hybrid, or iterative delivery models.
• Experience with Azure DevOps, Jira, or similar project and delivery-management tools.
• Ability to manage ambiguity, evolving requirements, and complex dependencies.
• Domain Knowledge
• Healthcare payer, Medicaid, or MMIS domain experience is strongly preferred.
• Experience with healthcare data modernization, regulatory reporting, or large-scale data migration programs.
• Understanding of healthcare data domains such as claims, encounters, eligibility, provider, managed care, pharmacy, and financial data.
• Familiarity with source-to-target mappings, business rules, crosswalks, data-quality rules, and reconciliation.
• Understanding of PHI-sensitive data, data privacy, security, and compliance requirements.
• Experience working with state or government healthcare programs is a plus.
Preferred Qualifications
• PMP, PMI-ACP, SAFe, Scrum, or similar project/program-management certification.
• Experience managing AWS Databricks-based data programs.
• Experience with Medicaid fiscal agents, healthcare payer platforms, MMIS, or CMS-related initiatives.
• Experience leading multi-team or multi-state modernization programs.
