IT Project Manager

Role: IT Project Manager

Location: near Santa Rosa, Northern California (Hybrid / Travel up to 50%)

Employment type: Contract

Key Responsibilities:

• Lead end-to-end project delivery for infrastructure and business initiatives supporting hotel, gaming, food & beverage, and shared services environments
• Partner with property leadership and internal IT to define project objectives, scope, timelines, resource needs, and success criteria
• Develop and manage detailed project plans, including schedules, milestones, risk registers, communication plans, and issue logs
• Manage vendors, consultants, and contractors to ensure timely, cost-effective delivery of infrastructure, systems, and services
• Oversee infrastructure-related initiatives, including:
  • Network, Wi-Fi, and structured cabling
  • Data center, IDF/MDF buildouts and upgrades
  • Server, storage, and virtualization platforms
  • End-user devices and POS systems (hotel, gaming, F&B, retail)
  • Systems integration across hospitality and gaming platforms
• Drive cross-functional alignment with Operations, Finance, Security/Surveillance, Marketing, and HR to ensure projects meet business and regulatory requirements
• Maintain consistent stakeholder communication, including status reporting, risk management, and decision tracking
• Proactively manage change, dependencies, and risk, including formal change control for scope, budget, and schedule
• Support go-live activities, including cutover planning, validation, hypercare, and transition to operations and support teams
• Provide financial oversight, including forecasting, tracking actuals, and explaining variances for assigned projects

Required Qualifications:

• 5+ years of project management experience, including 3+ years in hospitality, resort, or gaming environments
• Proven experience managing infrastructure-focused projectsin active, guest-facing operations
• Strong working knowledge of:
  • Core IT infrastructure (networks, servers, storage, virtualization, endpoints)
  • Hospitality and/or gaming operating environments (front-of-house and back-of-house systems)
  • Vendor and contractor management in multi-stakeholder projects
• Demonstrated ability to lead cross-functional teams without direct authority
• Excellent communication and stakeholder management skills, including executive-level reporting
• Strong organizational skills with the ability to manage multiple concurrent workstreams
• Willingness and ability to travel up to 50% to a Northern California property

Preferred Qualifications:

• Experience with gaming systems(e.g., slot systems, table games platforms, player tracking, surveillance integration, cage/cash systems)
• Experience with hotel systems(PMS, POS, guest Wi-Fi, door lock systems, integrated guest services platforms)
• Familiarity with PMP, ITIL, or formal project and service management frameworks
• Experience delivering infrastructure and systems deployments across large properties or multi-site environments
• Background working with a systems integrator, MSP, or consulting organization supporting hospitality or gaming clients.