Job Description
Role: Program Director
Location: Manhattan NY (Hybrid 3 days a week to office)
Experience: 8-12 years
Duration: 12 Months
Role Summary
Provides executive-level leadership and onsite accountability for the full engagement, spanning the Product, .NET Engineering, AI & Data and DevOps pods. Owns delivery against the Statement of Work, manages the client relationship, and ensures onsite and offshore teams operate as one integrated program.
Key Responsibilities
• Own end-to-end program delivery, scope, schedule, budget and quality against the SoW
• Serve as the primary onsite point of contact for client executives and stakeholders
• Lead governance cadences including status reviews, steering committees and planning sessions
• Manage program-level risks, issues, dependencies and change requests
• Coordinate pod leads and the Delivery Manager across onsite and offshore teams
• Oversee resourcing, onboarding, buffer resource usage and capacity planning
• Track financials, including utilization, forecasts and invoicing alignment
• Drive continuous improvement and escalate and resolve cross-pod blockers
Required Qualifications
• 12+ years in IT delivery, with 5+ years managing large multi-pod programs
• Proven experience leading blended onsite/offshore teams
• Strong background in software engineering, data and AI programs
• Excellent executive communication, negotiation and stakeholder management
• Experience with SoW-based, fixed-price or T&M engagement models
• PMP, PgMP or equivalent certification preferred
Key Skills
Program governance | Stakeholder management | Risk management | Financial management | Agile at scale | Vendor management
