Business Analyst

Raleigh, NC, US • Posted 5 hours ago • Updated 3 hours ago
Full Time
On-site
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Customer Experience
  • Cloud Computing
  • Business Analysis
  • Evaluation
  • Process Flow
  • User Stories
  • Supervision
  • Testing
  • Management
  • Acceptance Testing
  • Stakeholder Management
  • Communication
  • Problem Solving
  • Conflict Resolution
  • Salesforce.com
  • Business Process

Summary

Job Requirements

Salesforce BSA with strong functional and strategic experience on Services (CX); including Service Cloud.
  • Salesforce Administrator certification at minimum.
  • Strong hands-on experience with the Salesforce platform.
  • Experience beyond traditional administrator-level work, including business analysis, solution evaluation, and delivery ownership.
  • Ability to gather and document business requirements, process flows, user stories, and acceptance criteria.
  • Experience collaborating across business, product, operations, and technical teams.
  • Experience supervising testing, managing defects, and leading UAT through business sign-off.
  • Strong stakeholder management, communication, and problem-solving skills.
  • Ability to quickly learn custom Salesforce functionality and business processes.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: xorca001
  • Position Id: XAAXAAGBP100946EXTERNALENIN
  • Posted 5 hours ago

Company Info

About Xoriant Corporation

Xoriant is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. From Tech Startups to Fortune 100 Enterprises, we enable innovation, accelerate time to market, and ensure client competitiveness across industries. Across all our focus areas – platform engineering, cloud, data & and AI, and Security – every solution we develop benefits from our product engineering DNA and culture of innovation. It also includes successful methodologies, framework components, and accelerators for rapidly solving critical client challenges. For 30 years and counting, we have taken great pride in the longlasting, deep relationships we have with our clients.

For further information about Xoriant, please visit our website

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