Overview
Remote
$55
Contract - W2
Contract - 12 month(s)
Job Details
Need Locals to New Jersey only
Skills Profile
Ability to translate between business and technology terminology.
Possess strong critical thinking and problem-solving skills.
Strong organization, planning and coordination skills with some leadership acumen.
Self-starter that can work independently with minimal supervision.
Technology support operations experience, including Microsoft Windows 10 and familiarity with underlying infrastructure technologies (Active Directory, SCCM, Citrix)
Related business operations interactions.
Experience with Incident Management practices and procedures.
Knowledge of systems testing procedures and practices.
Summary of role
Coordinate provisioning of Virtual Machines across all environments (Development through Production).
Install and configure applications and utilities using tools such as SCCM.
Coordinate technology environment setup, including firewall rules and application requirements.
Setup all aspects of an RPA bot in Blue Prism, UI Path, MS Power Platform including schedules, environment variables, and credentials.
Establish and maintain partnership with multiple AMCB line of business process owners, Canadian business support teams, and Technology teams in support of AMCB.
Execute Production Support readiness from HyperCare through turnover to BAU support team.
Perform basic technical triage of identified break\fix scenarios through resolution, including data gathering, in-depth analysis, and documentation of scenarios and fixes in a structured knowledgebase.
Submit access requests for human and digital workers
Analyze existing access roles to determine applicability for new access needs based on least privileged roles
Role entitlement management for human and digital workers
Liaison with external partners including cross border resources
Oversight of adherence to Risk & Controls Framework, ensure compliance and monitoring
Ensure adherence to Technology Risk and Information Security Standards
Skills Profile
Ability to translate between business and technology terminology.
Possess strong critical thinking and problem-solving skills.
Strong organization, planning and coordination skills with some leadership acumen.
Self-starter that can work independently with minimal supervision.
Technology support operations experience, including Microsoft Windows 10 and familiarity with underlying infrastructure technologies (Active Directory, SCCM, Citrix)
Related business operations interactions.
Experience with Incident Management practices and procedures.
Knowledge of systems testing procedures and practices.
Summary of role
Coordinate provisioning of Virtual Machines across all environments (Development through Production).
Install and configure applications and utilities using tools such as SCCM.
Coordinate technology environment setup, including firewall rules and application requirements.
Setup all aspects of an RPA bot in Blue Prism, UI Path, MS Power Platform including schedules, environment variables, and credentials.
Establish and maintain partnership with multiple AMCB line of business process owners, Canadian business support teams, and Technology teams in support of AMCB.
Execute Production Support readiness from HyperCare through turnover to BAU support team.
Perform basic technical triage of identified break\fix scenarios through resolution, including data gathering, in-depth analysis, and documentation of scenarios and fixes in a structured knowledgebase.
Submit access requests for human and digital workers
Analyze existing access roles to determine applicability for new access needs based on least privileged roles
Role entitlement management for human and digital workers
Liaison with external partners including cross border resources
Oversight of adherence to Risk & Controls Framework, ensure compliance and monitoring
Ensure adherence to Technology Risk and Information Security Standards
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