Collections Admin I

The Collections Specialist I is responsible for managing and resolving delinquent accounts through effective communication, negotiation, and problem-solving strategies. This role plays a key part in maintaining positive customer relationships while protecting company assets and ensuring timely recovery of past-due balances. Responsibilities: Contact customers with delinquent accounts to negotiate payment arrangements and settlements within company policy.Educate customers on account terms, payme

Required Skills & Qualifications 5 + Years, Experience working as an IT Business Analyst supporting IT projects, system implementations, or technology procurements. 5 + Years, Strong understanding of business/data process analysis methodologies and SDLC processes. 5 + Years, Experience facilitating stakeholder meetings, workshops, and JAD sessions. 5 + Years, Ability to gather, document, and manage complex business, data, and functional requirements. 5 + Years, Experience developing process flow

Must-HavesHands-on experience with ServiceNow or another major GRC/risk/compliance toolUnderstanding of risk, compliance, controls, audit, business continuity, or third-party riskAbility to support users, troubleshoot issues, manage data quality, and improve workflowsExperience with reports, dashboards, forms, fields, notifications, roles, or accessStrong communication skills with both business users and technical teamsNice-to-HavesServiceNow IRM/GRC experienceServiceNow BCM experienceBanking, f

Role : SAAS Application Analyst / Business Analyst Location : Alpharetta, GA - Hybrid Experience : Min. 8 + years Key Responsibilities :- Conduct financial analysis of SaaS applications, including cost/benefit analysis, ROI, usage trends, and optimization opportunities. Manage vendor relationships, including contract negotiation, renewals, compliance, and service-level monitoring. Maintain a comprehensive inventory of SaaS applications, ensuring alignment with organizational needs and cost-eff