IAM L3– Delinea & Duo

Required Skills and Technologies:

• Strong expertise in IAM, Access Management, SSO, federation, authentication flows, RBAC, access governance, and least privilege principles.
• Hands-on experience with Delinea or equivalent PAM tools, including privileged account vaulting, session management, JIT access, and privileged access workflows.
• Hands-on experience with Duo, Azure MFA, or equivalent MFA platforms, including policy configuration, enrollment, authentication troubleshooting, and user support.
• Working knowledge of LDAP, Active Directory, Java/J2EE components, web services/SOAP, and application servers such as WebLogic, WebSphere, or JBoss will be an added advantage.

Qualifications and Professional Attributes:

• 8–12+ years of IAM implementation, engineering, and L3 production support experience in enterprise environments.
• Strong customer-facing experience with excellent oral and written communication skills.
• Ability to manage critical incidents, high-pressure escalations, RCA discussions, and technical calls with business and technology stakeholders.
• Relevant security certifications such as CISSP, CISM, CIAM, or vendor-specific IAM/PAM/MFA certifications are preferred.
• Open to work in shifts, provide onsite support, collaborate with global teams, and travel as required.