job summary:
JOB TITLE: DBD Research Analyst
One day per month on site but subject to change at any point Onsite requirement once a month - the fourth Thursday of the month. Subject to change at any time. The goal of the Disconnect-By-Discovery (DBD) Project is to investigate possible disconnection opportunities by thoroughly researching the order and provisioning history of a candidate, establish its current connectivity and utilization to ensure the circuit is no longer in use, and where necessary, obtain written authorization to disconnect the candidate in order to achieve savings and free up bandwidth by removing unneeded circuits from 3rd party billing.
MUST HAVE SKILLS (Most Important):
- Previously held either a Provisioning or Network Engineering position, preferably with Client Business/VSO
- Must be detail oriented
- Must be capable of making good logical decisions
- Must be capable of working within a team as well as individually
- Must be PC proficient and have working knowledge of Microsoft Excel and Google Workspace
DESIRED SKILLS:
- Working knowledge of two or more Client provisioning systems. ((Netpro (PC), F&E, TCOMs, eASR & BGW)
JOB DUTIES:
The contractor will utilize ClientB provisioning systems and tools (Netpro (PC), F&E, TCOMs, eASR & CAMEO, BGW, Etc.) to complete the following:
- Establish that the DBD candidate is a non-working circuit with 3rd party billing charges
- Become familiar with the complete order and provisioning history of the DBD candidate to ensure there is no legitimate explanation for the circuit's current state (backup circuit, etc)
- Determine if authorization for disconnection has already been approved. If not, obtain written authorization for disconnection from the Account Manager or Customer - Process the disconnect order and send Disco ASR to all involved Telcos.
- Monitor progress and resolve any issues/clarifications required to fully process the disconnection
- Update workflow application (4WM) as steps are completed
- Needs excellent communication skills to establish and maintain working relationships with many different organizations- both inside and outside of the company
- in order to be successful on this project.
LOGISTICS: Standard 8 hour work day. Hybrid work model.
location: Ashburn, Virginia
job type: Contract
salary: $42 - 52 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
JOB DUTIES:
The contractor will utilize ClientB provisioning systems and tools (Netpro (PC), F&E, TCOMs, eASR & CAMEO, BGW, Etc.) to complete the following:
- Establish that the DBD candidate is a non-working circuit with 3rd party billing charges
- Become familiar with the complete order and provisioning history of the DBD candidate to ensure there is no legitimate explanation for the circuit's current state (backup circuit, etc)
- Determine if authorization for disconnection has already been approved. If not, obtain written authorization for disconnection from the Account Manager or Customer - Process the disconnect order and send Disco ASR to all involved Telcos.
- Monitor progress and resolve any issues/clarifications required to fully process the disconnection
- Update workflow application (4WM) as steps are completed
- Needs excellent communication skills to establish and maintain working relationships with many different organizations- both inside and outside of the company
- in order to be successful on this project. LOGISTICS: Standard 8 hour work day. Hybrid work model.
qualifications:
N/A
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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