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W2 Role : EUC Onsite Support Engineers

Burlington, VT, US • Posted 1 day ago • Updated 1 day ago

Contract W2

6 Months

No Travel Required

On-site

Depends on Experience

Wise Skulls Corp.

Fitment

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Job Details

Skills

(EUC OR "End User Computing" OR Desktop OR Deskside OR Helpdesk OR "IT Support" OR "Technical Support") AND (Engineer OR Technician OR Analyst OR Specialist) AND (Windows OR Microsoft) AND (O365 OR "Office 365" OR Microsoft 365 OR SCCM OR MECM OR "Active Directory")

Summary

3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
Responsible for managing all IT requirements at the client’s office while serving as the primary representative of the Infosys support team. Also provides H&F support for other technical towers, including Network and Data Center.
Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
Good customer handling skill and prior experience in Concierge (VIP Users) support
Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
SCCM client end installation & troubleshooting knowledge
Basic knowledge of Networking and Active Directory
Must have right attitude and customer centric approach.
Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
100% onsite - Working from our client office

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91097138
Position Id: 9016029
Posted 1 day ago

Company Info

About Wise Skulls Corp.

Since 2019, Wise Skulls has been redefining the landscape of contractual staffing by connecting exceptional talent with industry-leading opportunities. Specializing in the IT sector and expanding into diverse industries, we help build impactful careers and high-performing teams.

Our mission is clear: to align the right people with the right roles while fostering long-term success for individuals and organizations alike. By leveraging cutting-edge technology, industry expertise, and a deep understanding of both on-site and remote work dynamics, we provide staffing solutions that go beyond filling positions and create pathways to growth and innovation.

At Wise Skulls, we aspire to set new benchmarks for efficiency and excellence in staffing. Our vision is to become the go-to platform for contractual hiring, empowering professionals to achieve their career aspirations and enabling businesses to thrive with dynamic teams.

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Contact the job poster

Jagrut Gohil

Sr. IT Recruiter @ Wise Skulls Corp.

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Title: EUC Onsite Support Engineers Location: Austin & Plano(TX), Burlington (VT) (100% onsite) JD 3-4 years of experience in EUC H&F Support. (End User Compute Deskside Support)Responsible for managing all IT requirements at the client s office while serving as the primary representative of the Infosys support team. Also provides H&F support for other technical towers, including Network and Data Center.Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.

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