Contact Center Technology Engineer

Job Title: Principal Engineer I - Contact Center Technology & Operations Location: Block 23 What you'll do: As a Principal Engineer I, you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objec

Job Title: IT Manager - Contact Center Technology & Operations Location: Block 23 What you'll do: As IT Manager , you will serve as a Subject Matter Expert (SME) in multiple functional areas/domains on system processes and data structures that support multiple technology disciplines. In this role you will manage teams and deliver complex projects in designated domain(s) or functional area(s) to maintain the security posture on time and on budget. Additionally, this role will collaborate with

A Phoenix-based transportation and logistics organization is seeking a Lead / Senior Full Stack Engineer to join a highly innovative technology team focused on rapid application development, emerging technologies, and cloud-native solutions. This is a long-term contract opportunity with a hybrid schedule, requiring onsite presence two days per week in the Phoenix area. The environment is heavily focused on React, Node.js, TypeScript, and AWS Serverless technologies. This role offers the opportun

Genesys Cloud Engineer Remote 3-6 month contract Are you a contact center technology expert with deep experience in Genesys Cloud and enterprise voice platforms? We're seeking a Genesys Cloud Engineer to support, enhance, and optimize a large-scale contact center environment. This role is ideal for an engineer who thrives troubleshooting complex telephony issues, designing call flows, and improving customer experience through reliable contact center solutions. What You'll Do Administer, configu