Contact Center Technology Engineer

Phoenix, AZ, US • Posted 6 hours ago • Updated 6 hours ago
Contract W2
Contract Corp To Corp
6 Months
No Travel Required
On-site
$55 - $60/hr
Fitment

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Job Details

Skills

  • Genesys Cloud CX
  • Python
  • Contact Center

Summary

About Us:

CodeForce 360 is one of the fastest-growing global IT talent solutions and staffing firms, partnering with Fortune 500 companies, leading system integrators, and enterprise organizations to deliver high-quality technology professionals at scale. With over 16 years of industry experience, we help organizations meet evolving talent demands with speed, consistency, and confidence.

Driven by long-term relationships and a commitment to excellence, CodeForce 360 takes pride in being a dependable partner for organizations looking to scale teams efficiently and stay ahead in a competitive market.

 

About the Job- We are looking for an experienced Contact Center Technology Engineer to join one of our enterprise client engagements. The ideal candidate should have strong expertise in Genesys Cloud CX, Python, Contact Center along with experience working in fast-paced enterprise environments.

 

Job Description:
  • Hands-on experience with Genesys Cloud CX, including routing and APIs
  • Proficiency in JavaScript, TypeScript, and Python
  • Experience with frontend frameworks like React and backend platforms such as Node.js or Python
  • Familiarity with AWS cloud services and CI / CD tools

 

Responsibilities:

  • Design, build, and enhance custom applications and services for Genesys Cloud CX
  • Integrate AI-driven capabilities within the contact center ecosystem
  • Manage the full development lifecycle, including deployment through CI / CD pipelines.

 

Top Skill(s):

  • Genesys Cloud CX
  • Python
  • Contact Centerq
 

How To Apply

Job ID: JPC - 230869

Contact:

Name: Nishith Vadi

Email:

Phone:

 

CodeForce 360 proudly provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10489662
  • Position Id: 222651-11612-
  • Posted 6 hours ago
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