My name is Gaurav and I''m a Technical Recruiter at First Tek. We are currently sourcing candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well.
Job Title: Technical Business Analyst 3
Location: Portland, OR
Client: American federal agency
Duration: 12 Month Contract
Pay Rate: $65/hr on w2
Number of Days Onsite: 1 days per Month
REQUIREMENTS:
Education & Corresponding Experience (required on matrix):
· A bachelor’s or associate degree in information/computer technology, business systems, business administration, or a related technical field is preferred.
o 8 years of experience is required with an applicable bachelor’s degree.
o 10 years of experience is required with an applicable associate’s degree
o 12 years of experience is required without a degree or an applicable degree.
· Experience must be consistent with the specific requirements of business systems analysis and/or IT process management and progressively more technical or strategic in nature.
· Minimum of 5 years of experience must be in a role focused on IT service management, process re-engineering, or leading ITSM-focused initiatives.
Required Technical Skills & Experience (required on matrix):
· Certifications in ITIL 4 Foundation and ITIL 4 Specialist: Create, Deliver and Support (CDS) are required.
· Expertise in ITIL 4: Must possess an expert-level understanding of the ITIL 4 framework, its guiding principles, and the service value system. Candidates must be able to clearly articulate the key differences and strategic shift from ITIL v3 to ITIL 4.
· Practitioner Experience: Demonstrated, hands-on experience leading or facilitating successful ITSM transformation, service catalog development, or similar process re-engineering initiative.
· Facilitation and Coaching Skills: Proven ability to lead workshops, train technical teams, and build consensus in a collaborative and empowering manner. Must be adept at “handholding” teams through change without providing all the answers.
· Technical Writing: Strong technical writing ability and experience developing process documentation, business cases, and functional specifications.
· Strong Communication and Interpersonal Skills: The ability to communicate complex concepts clearly and persuasively to both technical and managerial audiences.
Gaurav Upadhyay| SR. Technical Recruiter| First Tek, Inc.
Direct: | Fax:
|
371 Hoes Lane, Suite 201, Piscataway, NJ 08854
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