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Apple Support Technician / Mobile Device Support Specialist

Moline, IL, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

6 Months

On-site

$29 - $33/hr

Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Job Details

Skills

Master Data Management
iPhones
Apple Watches
System Administration
Technical Support
Mobile Device Support

Summary

Seeking an Associate Systems Administrator to provide onsite technical support for mobile devices and wearable technology. The role involves configuring iPhones and Apple Watches, assisting users with device setup, troubleshooting technical issues, and ensuring proper device connectivity and functionality.

Key Responsibilities:

Configure and support iPhones, Apple Watches, and mobile applications.
Assist users with device setup, pairing, and troubleshooting.
Verify device connectivity, synchronization, and performance.
Provide technical guidance and excellent customer support.
Document setup activities and technical issues.
Follow security, privacy, and compliance requirements.

Required Skills:

0 2 years of IT Support, Desktop Support, Help Desk, or Systems Administration experience.
Experience troubleshooting mobile devices (iOS/Android).
Familiarity with Apple devices and wearable technology.
Knowledge of MDM tools is a plus.
Strong communication, customer service, and problem-solving skills.
Healthcare or clinical research support experience is a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80168598
Position Id: 9001265
Posted 2 hours ago

Contact the job poster

Sandeep Puttaswamy

Recruiter @ Radiant System, Inc

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