Job Title: Senior ServiceNow Developer
Location: Tyson’s Corner, VA (Onsite)
Duration: Long Term Contract
******Note: This only W2 Requirement, No C2C
Position Description:
The Senior ServiceNow Developer will play a key role in designing, developing, and implementing high-quality solutions on the ServiceNow platform. This role requires deep technical expertise in ServiceNow development, strong understanding of platform architecture, and hands-on experience working with modules such as ITSM, ITOM Visibility, CMDB, Hardware Asset Management (HAM), and GRC/IRM. The ideal candidate will partner with cross-functional stakeholders to transform business requirements into robust, scalable, and secure ServiceNow applications.
Your future duties and responsibilities:
Platform Development & Configuration
- Design, develop, and implement custom applications, workflows, UI policies, business rules, client scripts, and integrations on the ServiceNow platform.
- Configure and customize core modules including ITSM, ITOM Visibility, CMDB, HAM, and GRC/IRM.
- Build and maintain data models, transform maps, and discovery patterns to ensure accurate and reliable CMDB and service mapping.
- Develop automation strategies using Flow Designer, IntegrationHub, scheduled jobs, and orchestration capabilities.
Solution Architecture & Best Practices
- Evaluate business requirements and translate them into high-quality technical solutions aligned with industry and platform best practices.
- Ensure platform scalability, maintainability, and adherence to governance standards.
- Conduct code reviews and enforce development standards across the ServiceNow ecosystem.
Integrations & API Development
- Design and implement APIs/integrations with external systems using REST, SOAP, MID Servers, and IntegrationHub spokes.
- Troubleshoot integration issues, optimize performance, and ensure secure data exchange.
CMDB & ITOM Expertise
- Enhance CMDB data quality using discovery, service mapping, and reconciliation rules.
- Configure ITOM Visibility components including Discovery, Service Mapping, Event Management (optional if applicable).
- Work with stakeholders to maintain CMDB governance, lifecycle management, and audit readiness.
GRC/IRM & HAM Support
- Implement and customize GRC/IRM modules such as policy & compliance, risk management, and audit management.
- Configure Hardware Asset Management (HAM) lifecycles, normalization, reconciliation, and asset workflows.
Collaboration & Stakeholder Engagement
- Work closely with product owners, process owners, architects, and business teams to refine requirements and deliver impactful solutions.
- Provide mentoring and technical guidance to junior developers and administrators.
- Participate in Agile ceremonies
Required qualifications to be successful in this role:
- Bachelor''s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 5+ years of hands-on ServiceNow development experience.
- Strong proficiency in JavaScript, Glide API, Jelly, AngularJS, UI Builder, and Flow Designer.
- Experience with at least 3–4 major modules, including ITSM, ITOM Visibility, CMDB, HAM, and GRC/IRM or CAM.
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