IT Monitoring & Observability Engineer

Hello,

I hope this message finds you well.

This is Shyam from TechStar Group. We currently have an opening for the below position. If this opportunity interests you, please let me know.

Job Title: IT Monitoring & Observability Engineer

Location: Jackson, MI – Onsite

Key Responsibilities

• Monitoring / Observability Platform Ownership
• Own and enhance enterprise monitoring using:
  SolarWinds (Self-Hosted) for on-prem infrastructure monitoring (network, server, storage, virtualization).
  Azure Monitor for Azure cloud monitoring (metrics, logs, alerts, workbooks).
• Define and maintain standards for instrumentation, telemetry collection, alerting, and dashboards across hybrid environments.
  On-Prem Monitoring (SolarWinds)
• Administer and optimize SolarWinds platform components (e.g., Orion modules where applicable).
  Configure monitoring for:
  Network devices (SNMP/WMI/ICMP), routers/switches/firewalls
  Windows/Linux servers
  VMware/Hyper-V and storage platforms (as applicable)
• Build actionable alerts with escalation policies, suppressions, dependencies, and maintenance windows.
• Troubleshoot polling, credentialing, discovery, and performance issues for SolarWinds services and SQL back-end (as needed).
• Azure Monitoring (Azure Monitor / Log Analytics / Application Insights)
  Implement Azure-native monitoring strategy using:
  Azure Monitor Metrics + Alerts
  Log Analytics Workspaces
  Application Insights (where applicable)
  Workbooks for visualization and reporting
• Create and maintain KQL queries for logs/insights and operational analytics.
  Establish alert rules for Azure resources (VMs, AKS, App Services, Functions, SQL, Storage, networking, etc.).
  Full-Stack Observability Practices
• Drive adoption of observability best practices:
  Golden signals (latency, traffic, errors, saturation)
  SLOs/SLIs (where applicable)
  Noise reduction and alert fatigue prevention
• Ensure dashboards tell an operational story (health, performance, capacity, and trends).
  Support incident response by correlating signals across on-prem + cloud.
• Automation, Integration & ITSM
  Automate monitoring configuration and reporting through scripting (PowerShell, Python) and IaC (Terraform/Bicep as appropriate).
• Integrate monitoring alerts with ITSM tools (e.g., ServiceNow/Jira/Remedy) and collaboration channels (Teams/Email).
• Support continuous improvement through post-incident reviews and monitoring enhancements.