Lead ServiceNow Solution

Job Title: ServiceNow Solution/Platform Architecture
Location: Remote

Duartion: Long Term 

Position w2 only

The Solution Lead, Service Enablement is responsible for providing architectural guidance, technical expertise and ServiceNow best practices for the Financial Workflows suite of products. 
The Solution Lead is hands-on with technical designs and Out-of-the-Box solution delivery, enabling ServiceNow Financial Workflows processes for Client Technology customers.
In this role, you will establish, integrate, and continuously evolve best practice standards in ServiceNow by working with our partners and teams. 
You will directly engage with key business stakeholders while providing input to the ServiceNow Financial Workflows roadmap. This includes onboarding integrations, processes, assets, and other relevant components to a unified ServiceNow platform to ensure a consistent level of quality and service across the Enterprise. 

Required Skills: Solution/Platform Architecture, Integrations, Advanced Scripting and Dev. Glide records: Solution design, business requirement analysis and translation, stakeholder communication 

Job Requirements: 
4-year degree in a related field or equivalent experience 
A minimum of 12 years of experience in a variety of ServiceNow solution design and architecture and/or technical Lead roles (such as hands-on service delivery, operations management, consulting, etc.) with increasing levels of responsibility. 
Understanding and experience implementing and supporting the Financial Workflows product family of modules in ServiceNow. This includes the S2P product suite, Document Intelligence, SPO Workspace, SPO Integrations, Case Management, SLO (supplier lifecycle operations), Employee Center, CSM (customer service management) APO (accounts payable operations), SLM (service level management), SPO Customer Portal, Supplier External Portal and expert-level experience with designing enterprise end-to-end workflows for finance support teams. 
Strong understanding of the ServiceNow Platform and commonly implemented module capabilities. These include email-to-case management, Agent Workspaces, Knowledge Management, SLA Creation, Workflow Development, Virtual Agent, Platform Analytics, and AI NowAssist. 
Strong hands-on experience integrating ServiceNow with key Finance systems including SAP PRD/EP1, SAP Concur, Ariba, Blackline, Vistex and Data Bricks Data Products. 
Strong technical foundation with hands-on experience in the Now Platform, either as a sr. administrator or a sr. developer. 
Knowledge and experience in technical artifact creation. This includes database design schemas, database modeling, and technical solution design diagrams. 
Requirements gathering, workshop facilitation and consultative engagement experience. 
Desired Skills & Experience: 
Excellent written and verbal communication. 
Comfortable presenting to executive-level leaders and key business stakeholders across multiple different business units. 
Strong collaboration, facilitation, and negotiation skills to successfully partner with a diverse group of stakeholders. 
Experience designing systems to optimize business operations. 
Proficiency in ServiceNow platform development and scripting (e.g., Flow Designer, Script Includes, Business Rules, UI Actions, App Engine applications). 
Experience with ServiceNow integrations (e.g., REST/SOAP APIs, Integration Hub, MID Server). 
Financial support workflows and operational support acumen
Relevant professional certification (e.g., ITIL credentials, ServiceNow certifications required).