The Office of the Chief Administrative Office orchestrates and advances the program management office to execute strategy, transformation, simplification and operational effectiveness for the Technology (OCOO) organization. The OCAO demonstrates commitment to strategic execution, operational excellence, risk management, and maintaining strong audit oversight through centralized coordination and cross-functional partnership.
Key Responsibilities and Duties- Performs clerical duties such as taking memos, organizing documents, maintaining files, photocopying, faxing, etc. as needed
- Assists in preparing information and research materials, including Powerpoint presentations.
- Takes notes during meetings and provides to team members.
- Researches and gathers documentation as directed by colleagues.
- Attends company functions, including trainings programs, speaker series, lunch-and-learns and social networking events that provide opportunities for career growth and personal development.
- Shadows multiple office jobs and trains in a variety of tasks.
- Gains experience and an overall feel for the company and the financial services industry
Educational RequirementsWork ExperiencePhysical Requirements- Physical Requirements: Sedentary Work
Career Level 2IC
Exciting opportunities and teams within the OCAO are:
Supplier Data Insights Team (Frisco, TX): The Supplier Data Insights Intern will support the OCOO Supplier Engagement & Governance (SEG) team by contributing to the development and enhancement of supplier dashboards, performance metrics, and governance reporting. This role is ideal for a data-curious individual interested in vendor management, analytics, and enterprise tooling.
Key Responsibilities include:
- Assist in updating and validating vendor and contingent workforce dashboards used in quarterly business reviews.
- Support invoice reconciliation efforts and help ensure KPI and reporting standards are met across supplier engagements.
- Contribute to the SEG Marketplace and SEG Hub content, helping improve internal transparency and usability of supplier data tools.
- Participate in feedback cycles for SEG Hub enhancements and user experience improvements.
- Help document and streamline supplier data flows across RAM+, SEG Hub, and PITR forms.
Learning Opportunities
- Exposure to supplier governance frameworks and performance score-carding.
- Hands-on experience with business intelligence dashboards and data visualization tools.
- Understanding of procurement lifecycle, vendor onboarding, and strategic sourcing.
- Collaboration with cross-functional teams including sourcing, finance, and IT asset governance.
Desired Skills:
- Sophomore pursuing a degree in Business Analytics, Information Systems, Supply Chain, or related field.
- Strong attention to detail and interest in data storytelling.
- Familiarity with Excel, Power BI, Tableau, or similar tools is a plus.
- Interest in vendor governance, procurement operations, or enterprise tooling.
______ Business Controls and Service Provider Team (Charlotte, NC) The Business Controls and Service Provider Intern will support business areas in executing their 1LOD risk program execution, as well as identifying and assessing controls in the RKT transformation.
Key Responsibilities Include:
- Support strategic controls work across Client Services, Enterprise Analytics, and Record Keeping Transformation.
- Assist in analysis and presentations
- Collaborate with team members, business partners, and cross-functional partners, including the broader Business Controls community
- Contribute to executing operational risk programs (e.g., RCSA, business continuity), process-level control assessments, and control-related executive reporting.
Desired Skills:
- Sophomore pursuing a degree in Business Analytics, Information Systems, Data Analytics
______ Strategic Initiative Management Team (Charlotte, NC) The Strategic Initiative Management Intern will provide day to day support across the teams within the Chief of Staff area including project management support, event management support, and data analysis support.
Key Responsibilities:
- Support with event planning and communications
- Assist in data analysis related to AI usage and readiness
- Collaborate with team members to learn about each area and assist in project management tasks (calendars, progress, follow-ups, etc)
- Present findings and learnings through data research and gatherings along with assigned learnings related to groups function
______ Additional Requirements - Currently enrolled in a degree-seeking program with expected graduation of Spring 2029
- Must have authorization to work in the U.S., and not require current or future work visa sponsorship to retain authorization to work in the U.S.
Related Skills
Accountability, Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Data Analysis, Influence, Market/Industry Dynamics, Problem Solving, Relationship Management
Anticipated Posting End Date:2026-10-23
Base Pay Range: $22.00/hr - $30.00/hr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
_____________________________________________________________________________________________________
Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we're a market-leading retirement company fueled by world-class asset management. But we're not just another legacy financial services firm. We're fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our .
Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our , and you can read more about your rights and view government notices .
Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Email:
Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click .
For Applicants of TIAA Global Capabilities, click .
For Applicants of Nuveen residing in Europe and APAC, please click .
