Infinite Computer Solutions (ICS)
Infinite Computer Solutions (ICS)

IT operations, technical support, help desk

Remote • Posted 1 hour ago • Updated 1 hour ago
Full Time
No Travel Required
Remote
Up to $80,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ITSM
  • Azure DevOps

Summary

Preferred Qualifications 

  • 1-3 years of experience in IT operations, technical support, help desk, network operations center (NOC), production support, or related technical environments. 

  • Bachelor’s degree in information technology, Computer Science, Engineering, or related discipline. 

  • Experience supporting enterprise applications or production environments. 

  • Experience with batch processing, job scheduling, processing dependencies, and validation of job outcomes 

  • Core competencies with Linux environments and command line troubleshooting 

  • Experience executing approved automation, scripts or deployment/recovery jobs through controlled tooling such as Azure DevOps, Harness, Ansible or equivalent platforms 

  • Basic knowledge and/or limited experience with cloud platforms such as AWS or Microsoft Azure. 

  • Prior experience using enterprise observability tooling such as Dynatrace and Splunk. 

  • Experience working with IT Service Management (ITSM) platforms such as ServiceNow and understanding ITSM processes. 

 

Shift Details:  

  • Days of operations: Rotating 10–12-hour shifts supporting evening and overnight operations, including weekends and holidays. 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10199915
  • Position Id: 9117662
  • Posted 1 hour ago
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MB

Megha Bam

Recruiter @ Infinite Computer Solutions (ICS)

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